Unit Secretary - Full Time - Days

Community Health Systems, Inc.; Crestview (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401K

PTO

Tuition assistance

Job summary

North Okaloosa Medical Center is seeking a Unit Secretary to support patient care by handling clerical tasks, answering phones, and assisting the patient care team. The role requires attention to detail, confidentiality under HIPAA, and proficiency with MS Office and EMR systems.

Responsibilities include managing orders, scheduling, chart maintenance, and coordinating admissions, discharges, and transfers. The position emphasizes reliability and adherence to hospital policies.

Qualifications

• Familiar with medical terminology and healthcare data entry.
• Able to learn new technologies for data entry, calendars, and reporting.
• Proficient in MS Office and office software to support daily operations.

Responsibilities

• Enter orders into the computer system with accuracy and minimal shortages.
• Answer phones, manage patient records, schedule appointments, and document in the EMR system.
• Maintain patient charts; ensure labs, consults, and reports are retrieved and distributed promptly.

Skills

HIPAA compliance

EMR data entry

Microsoft Office

Communication skills

Education

Unit Secretary course

Medical Terminology

Tools

EMR software

Microsoft Office

Job description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required

As a core employee with North Okaloosa Medical Center, you will be eligible for competitive base pay, night shift incentives, and a robust total rewards compensation package. Included in our benefits package includes some of the following: health insurance, dental, vision, 401K, PTO and more! You can also qualify for tuition assistance and a reimbursement program for qualified programs.