Unit Clerk | FT | Days - Tele

Northwest Healthcare; Tucson (AZ); On-site; USD 22,000 - 30,000; Full time

Job summary

Northwest Healthcare in Tucson, AZ is seeking a Unit Secretary who will support patient care by handling clerical tasks, acting as unit receptionist, and helping the patient care team maintain a clean, organized, and safe environment. Key duties include entering orders, answering phones, managing patient records in the EMR, coordinating admissions and transfers, and ensuring timely documentation.

The role requires basic medical terminology knowledge, strong attention to detail, confidentiality

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Responsibilities

• Enter orders into the computer system accurately to minimize shortages.
• Answer phones, manage patient records, and schedule appointments in the EMR.
• Maintain patient charts and retrieve labs, consults, and reports promptly.
• Assist with consult procedures, ensuring physicians are notified and patient names are listed correctly.
• Prioritize tasks, handling STAT orders and urgent needs immediately.
• Greet and assist patients, coordinate admissions, discharges, and transfers, and facilitate patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Medical terminology

Data entry

Calendar management

HIPAA confidentiality

Attention to detail

Verbal and written communication

Microsoft Office

Interpersonal skills

Education

Unit Secretary course or Medical Terminology course

Job description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills And Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required