Unit Secretary, Full Time

umiami; Miami (FL); On-site; USD 34,000 - 48,000; Full time

Job summary

University of Miami Health System is hiring a Full-time Unit Secretary on the UHealth Tower unit. The role supports the nursing unit by maintaining patient records and performing administrative tasks in compliance with regulations. Shift: 3 days of 12-hour shifts; days may vary.

The position emphasizes welcoming patients, coordinating with nurses and physicians, handling calls, and ensuring accurate chart management. AHA BLS certification and high school diploma are required.

Qualifications

• High school diploma or equivalent required.
• BLS certification (AHA) required.
• Minimum 1 year of relevant experience required.

Responsibilities

• Maintain and update patient charts and records.
• Provide administrative support on nursing unit.
• Greet patients, family members and staff; direct inquiries.
• Answer phones, take messages, and transfer calls as needed.
• Assemble admission charts within 15 minutes of patient arrival.
• Prepare patient welcome packets and room readiness checks.

Skills

Experience

Education

High school diploma or equivalent

BLS certification (AHA)

Job description

Current Employees:

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Location: UHealth Tower

Shift: 3 Days/12-Hour Shifts (Days May Vary)

The Nursing Department has an exciting opportunity for a Full‑Time Unit Secretary (U) position. The Unit Secretary (U) provides support to an assigned unit by maintaining and updating patients’ records and performing administrative activities in compliance with all regulations.

CORE JOB FUNCTIONS:

• Creates a calm, business like atmosphere that promotes productivity.
• Consistently supports the philosophy of service excellence of the organization.
• Maintains a clean, safe and functional work area in the Nursing Station.
• Greets all customers when entering the unit, handles their inquiries, and directs them to the appropriate person and/or area.
• Consistently initiates a positive communication with the patients, family members, nurses and physicians in a courteous manner.
• Greets Visitors and callers, using a calm and friendly approach when communicating with others.
• Answers the telephone before the fourth ring. Takes messages, answers routine questions, and transfers call to appropriate areas and individuals.
• Uses telephone etiquette standards 100%, using hospital designated scripting.
• Maintains the patient's chart in appropriate order.
• Initiates and assembles admission chart within 15 minutes of patients' arrival to the unit.
• Prepares patient Welcome Packets and Folders for each patient.
• Complete Clean Room Checklist for every room prior to patient arrival.
• Assures that all pertinent information and forms are sent to the receiving unit when patients are transferred.
• Records and delivers messages.
• Maintains appropriate logs.
• Ensure appropriate resources, equipment and supplies are available.
• Utilizes universal precautions and environmental safety guidelines.
• Comply with established measures for infection control, OSHA and AHCA regulations and risk management.
• Utilizes time constructively and in an organized manner to accomplish assigned responsibilities.
• Follow facility, departmental and personnel policies and procedures.
• Comply with the employee Code of Ethics and Standards of Behavior.
• Attend mandatory educational programs and annual in-services.
• Preform other duties and responsibilities as assigned by supervisor.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:

• High school diploma or equivalent
• Valid American Heart Association (AHA) Basic Life Support (BLS) certification
• Minimum 1 year of relevant experience

The above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time

Employee Type: Staff