Unit Secretary - FT Days

Northwell Health; Norwalk (CT); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

PTO

Medical, Dental and Vision Coverage

Health Savings Account

401(k) Retirement Plan

Basic Life and AD&D insurance

Wellness Programs

Employee Assistance Program

Team Member Discounts

Job summary

Northwell Health's Norwalk Hospital is seeking a detailed and organized preop / unit secretary to support the Administrative Nurse Manager. The role involves transcription of physician orders, data entry, and patient information maintenance within a Windows-based system.

You will assist in communications, chart reviews, and discharge record preparation, contributing to accurate records and efficient unit operations while upholding company policies.

Qualifications

• High School Graduate or equivalent is required.
• Previous secretarial/computer experience preferred with Windows based computer system.

Responsibilities

• Transcribes Physician's Orders accurately and timely per hospital policies.
• Updates patient information in the chart reviews daily and maintains data accuracy.
• Notifies appropriate personnel of STAT orders and accesses lab values when requested.
• Communicates effectively with patients, visitors, and coworkers; answers phones and relays information promptly.
• Maintains neat appearance and organized work environment; participates in unit operations improvement.

Skills

Transcription

Data entry

Windows OS

Education

HS Grad/EQUIVALENT

Tools

Windows-based computer system

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.

Our accolades include the following:

• The Leapfrog Group - Grade A for quality and patient safety
• Healthgrades - America’s 50 Best Hospitals
• U.S. News & World Report - high performance in heart failure treatment

At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you’ll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we’re not just part of the community – we are its center.

Summary

To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.

Responsibilities

1. Transcription of Physician's Orders and computer skills. Criteria A: Transcribes Physician's Orders in an accurate and timely manner according to Norwallk Hospital's Policies and Procedures. Transcription of Physician's Orders and computer skills. Criteria B: Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data, according to unit standard. Transcription of Physician's Orders and computer skills. Criteria C: Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Transcription of Physician's Orders and computer skills. Criteria D: Calls department for facilitation of transcribed orders when appropriate.
2. Record Maintenance Criteria A: Prepares , maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Replenishes and reviews records on a daily basis, according to unit procedures. Files all reports in the correct patient's records daily . Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
4. Occupational and Personal Responsibilities Criteria A: Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Demonstrates willingness to assist with and improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment.
5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
6. Policy and Procedure Criteria A: Receives patient posting and assists in room assignments as necessary. Policy and Procedure Criteria B: Updates and maintains Unit Secretary Worksheets where appropriate. Policy and Procedure Criteria C: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria D: Maintains and updates telephone listings.
7. Unit Rounds Criteria A: Checks all patient's line of vision, and/or identification bands and bed tags per unit standards. Unit Rounds Criteria B: Sorts and delivers patient mail when received. Unit Rounds Criteria C: Respects patients privacy.
8. Performs other duties as assigned.
9. Fulfills all compliance responsibilities related to the position.

Education Skills Experience

HS GRAD/EQUIVALENT

Other Information

Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experience.

Minimum Experience: zero to six months

Working Conditions

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Norwalk Hospital Association

Org Unit: 419

Department: Preop Testing Center

Exempt: No

Salary Range: $17.00 - $28.50 Hourly

Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of age, race, creed/religion, color, national origin, immigration status, or citizenship status, military or veteran status, sexual orientation, sex/gender, gender identity, gender expression, height, weight, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, their or their dependent’s sexual or other reproductive health decisions, or other characteristics protected by applicable law.