Unit Secretary - FT Days

Norwalk Hospital Association; Norwalk (CT); On-site; USD 23,000 - 39,000; Full time

Job summary

Norwalk Hospital Association is seeking a dedicated Unit Secretary to provide a blend of secretarial, data entry, reception and clerical support under the Administrative Nurse Manager. The role emphasizes accurate transcription of orders, chart maintenance, and timely communication across departments.

The position requires a High School diploma or equivalent with prior secretarial or health-care experience, and proficiency with Windows-based systems.

Qualifications

• HS Grad or equivalent.
• Previous secretarial/computer experience preferred with Windows-based computer system.
• Hospital or health care setting experience preferred.

Responsibilities

• Transcribe physician orders accurately and timely. Update patient information in the chart system.
• Maintain and forward records; file reports in patient records daily.
• Communicate effectively with patients, visitors and coworkers; use Windows-based system proficiently.
• Assist in unit operations and maintain neat, orderly environment.
• Monitor and oversee equipment and supplies; enter charges into the system correctly.
• Update unit secretary worksheets; assist in QA studies as assigned by Nurse Manager.
• Check patient identification bands and ensure privacy during rounds.
• Perform other duties as assigned; fulfill compliance responsibilities.

Skills

Transcription

Record maintenance

Communication

Unit rounds

Windows-based PC

Education

High School diploma or GED

Tools

Windows-based computer system

Job description

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees —including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Norwalk Hospital is a 366-bed academic and community medical center serving Fairfield County, Connecticut, and the surrounding New York Metro area. We are a Level II Trauma Center and Joint Replacement Center of Excellence, and we provide advanced cancer, heart, and neuroscience care.

Our accolades include the following:

• The Leapfrog Group - Grade A for quality and patient safety
• Healthgrades - America’s 50 Best Hospitals
• U.S. News & World Report - high performance in heart failure treatment

At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you’ll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we’re not just part of the community – we are its center.

Summary:

To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.

Responsibilities:

• 1. Transcription of Physician's Orders and computer skills. Criteria A: Transcribes Physician's Orders in an accurate and timely manner according to Norwallk Hospital's Policies and Procedures. Transcription of Physician's Orders and computer skills. Criteria B: Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data, according to unit standard. Transcription of Physician's Orders and computer skills. Criteria C: Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Transcription of Physician's Orders and computer skills. Criteria D: Calls department for facilitation of transcribed orders when appropriate.
• 2. Record Maintenance Criteria A: Prepares , maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Replenishes and reviews records on a daily basis, according to unit procedures. Files all reports in the correct patient's records daily . Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
• 3. Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
• 4. Occupational and Personal Responsibilities Criteria A: Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Demonstrates willingness to assist with and improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment.
• 5. Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
• 6. Policy and Procedure Criteria A: Receives patient posting and assists in room assignments as necessary. Policy and Procedure Criteria B: Updates and maintains Unit Secretary Worksheets where appropriate. Policy and Procedure Criteria C: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria D: Maintains and updates telephone listings.
• 7. Unit Rounds Criteria A: Checks all patient's line of vision, and/or identification bands and bed tags per unit standards. Unit Rounds Criteria B: Sorts and delivers patient mail when received. Unit Rounds Criteria C: Respects patients privacy.
• 8. Performs other duties as assigned.
• 9. Fulfills all compliance responsibilities related to the position.

Education Skills Experience:

HS GRAD/EQUIVALENT

Other Information:

• Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experience.
• Minimum Experience: zero to six months
• Desired:

Working Conditions:

Manual: significant manual skills/motor coord & finger dexterity

Occupational: Some occupational risk

Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force

Physical Environment: Generally pleasant working conditions

Company: Norwalk Hospital Association

Org Unit: 419

Department: Preop Testing Center

Exempt: No

Salary Range: $17.00 - $28.50 Hourly