Unit Secretary (F/T) - Psych Dept.

Northwell Health; Norwalk (CT); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical, Dental and Vision Coverage

Wellness Programs

Job summary

Northwell Health’s Norwalk Hospital is seeking an administrative secretary professional to support the Nursing Administrative team. The role involves transcription of physicians’ orders, patient data entry, and clerical duties to ensure smooth unit operations within the Psych Unit.

Responsibilities include maintaining records, updating charts, communicating with departments, and supporting the RN in care delivery. Prior hospital experience and strong Windows skills are desired.

Qualifications

• High school diploma or equivalent required.
• Secretarial and computer experience preferred.
• Experience in a hospital or health care setting is a plus.

Responsibilities

• Transcription of Physician's Orders accurately and in a timely manner according to hospital policies.
• Update patient information in the chart review system daily and maintain data quality.
• Notify appropriate personnel of STAT orders and access lab values when requested.
• Call departments to facilitate transcribed orders and coordinate care as needed.
• Maintain and forward records accurately; prepare records for admission, transfer, or discharge.
• Assist in QA studies and keep telephone listings up to date.

Skills

Secretarial experience

Computer skills

Healthcare experience

Education

High School diploma or equivalent

Job description

Description

orthwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Description

orthwellis the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities. Northwell is New York State’s largest private employer with over 104,000 employees — including members ofNorthwell Health Physician Partners— who are working to change health care for the better.

Our Accolades Include The Following

• The Leapfrog Group - Grade A for quality and patient safety
• Healthgrades - America’s 50 Best Hospitals
• U.S. News & World Report - high performance in heart failure treatment

At Norwalk Hospital, we prioritize the health and well-being of our team, fostering a friendly and supportive culture where collaboration and compassion are at the heart of what we do. From the moment you step through our doors, you’ll experience a sense of community that makes our hospital a truly special place to work. Our employees feel a deep connection here because we’re not just part of the community – we are its center.

Summary

To provide a combination of secretarial, computer data entry, reception and clerical duties at the direction of the Administrative Nurse Manager or Designee.

Responsibilities

• Transcription of Physician's Orders and computer skills. Criteria A: Transcribes Physician's Orders in an accurate and timely manner according to Norwallk Hospital's Policies and Procedures. Transcription of Physician's Orders and computer skills. Criteria B: Initiates or updates appropriate patient information in the Chart Review Conservation of the computer system where appropriate. Reviews data in Chart Review on a daily basis and eliminates any non-current data, according to unit standard. Transcription of Physician's Orders and computer skills. Criteria C: Notifies appropriate personnel of STAT orders. Accesses lab values when requested. Transcription of Physician's Orders and computer skills. Criteria D: Calls department for facilitation of transcribed orders when appropriate.
• Record Maintenance Criteria A: Prepares, maintains and forwards records in an accurate and timely manner. Record Maintenance Criteria B: Replenishes and reviews records on a daily basis, according to unit procedures. Files all reports in the correct patient's records daily. Record Maintenance Criteria C: Prepares records for admission, transfer, surgery, procedures, discharge and expiration. Delivers expiration records to Admitting, immediately. Record Maintenance Criteria D: Processes discharge records according to standard chart order.
• Communication Criteria A: Communicates effectively and courteously with patients, visitors, and coworkers within the scope of his/her responsibilities. Identifies unit and self when answering phone. Communication Criteria B: Uses a Windows-based computer system competently. Communication Criteria C: Assists the RN in care delivery by providing accurate and timely processing of communications. Relays information to appropriate person in a timely manner.
• Occupational and Personal Responsibilities Criteria A: Demonstrates compliance with identified policies and procedures in carrying out unit assignments i.e., postings, work sheets, maintenance of data and knowledge of medical terminology. Occupational and Personal Responsibilities Criteria B: Demonstrates willingness to assist with and improve unit operations. Occupational and Personal Responsibilities Criteria C: Maintains neat and orderly appearance and environment.
• Equipment and Supplies Criteria A: Monitors, orders and oversees maintenance of equipment and supplies in a proper, orderly and cost-effective manner. Equipment and Supplies Criteria B: Enters and renews chargeable items/services into computer system for patient care correctly. Equipment and Supplies Criteria C: Contacts appropriate departments as directed by Manager/designee, for needed services on nursing unit.
• Policy and Procedure Criteria A: Receives patient posting and assists in room assignments as necessary. Policy and Procedure Criteria B: Updates and maintains Unit Secretary Worksheets where appropriate. Policy and Procedure Criteria C: Assists in QA studies as assigned by the Nurse Manager/designee. Policy and Procedure Criteria D: Maintains and updates telephone listings.
• Unit Rounds Criteria A: Checks all patient's line of vision, and/or identification bands and bed tags per unit standards. Unit Rounds Criteria B: Sorts and delivers patient mail when received. Unit Rounds Criteria C: Respects patients' privacy.
• Performs other duties as assigned.
• Fulfills all compliance responsibilities related to the position.

Education Skills Experience

Required: High School Graduate or equivalent. Previous secretarial/computer experience preferred with Windows based computer system. Hospital or other health care setting experience.

Minimum Experience: zero to six months

Working Conditions

• Manual: significant manual skills/motor coord & finger dexterity
• Occupational: Significant occupational risk
• Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
• Physical Environment: Significant exposure to dirt, odors, noise, human waste, etc.
• Company: Norwalk Hospital Association
• Org Unit: 338
• Department: Psych Unit
• Exempt: No
• Salary Range: $17.00 - $28.50 Hourly

With strong hearts and open minds, we’re pushing past boundaries and challenging the expected, all in the name of possibility. We are neighbors caring for neighbors, working together as partners in health to improve the lives of the people we serve. If you share our passion for the health of our communities, advance your career with Northwell Health!

“Available benefits include: Paid Time Off (PTO); Medical, Dental and Vision Coverage; Health and Dependent Care Flexible Spending Accounts; Health Savings Account; 401(k) Retirement Plan; Basic Life and AD&D insurance; Wellness Programs; Employee Assistance Program; and Team Member Discounts. Available benefits for union positions may vary in accordance with applicable Collective Bargaining Agreements.”