Unit Secretary - Emergency Department - 7a-3:30p

Cambridge Health Alliance; Cambridge (MA); On-site; USD 29,000 - 45,000; Part time

Job summary

Cambridge Health Alliance in Cambridge Hospital is seeking a Unit Secretary for the Emergency Department. The role supports ED patient flow, answers phones, contacts consult services, and coordinates with CHA staff.

You will stock supplies, prepare for computer downtime, and perform other duties to keep the department running smoothly.

Qualifications

• High School graduate.
• Knowledge and comfort with electronic medical records; customer service in a busy environment.
• Medical terminology; Emergency Department experience preferred.
• Previous Unit Secretary or administrative assistant experience strongly preferred.

Responsibilities

• Answer phones and contact consult services; interact with patients, families, and CHA staff.
• Stock supplies and prepare for computer downtime; assist with ED operations.
• Support flow of patients in the Emergency Department and coordinate with ED team.
• Perform other duties as assigned to maintain efficient ED operations.

Skills

EMR systems

Customer service

Medical terminology

ED experience

Administrative support

Education

High School diploma

Job description

Unit Secretary - Emergency Department - 7a-3:30p

Requisition Number: 12735

Pay Range: $21.04 - $33.69 per hour

Location: CHA Cambridge Hospital

Category: Clerical and Administrative Support

Department: Emergency Department CH

Job Type: PT20Plus HPW

Union Name: CH Laborers 380

Work Schedule:Day

Shift Details:7am-330pm

Hours/Week:32.00

Weekend Requirements:Yes

Holiday Requirements:Yes

On Call Requirements:No

Job Details

CHA provides 24-hour emergency care at its Cambridge, and Everett Hospitals. We are one of the busiest emergency services in Massachusetts with approximately 100,000 combined annual visits and have been recognized nationally as one of the most efficient emergency services in the nation. Highlights include a state-of-the-art patient triage and tracking system, a streamlined admission process that helps us get the sickest patients to a hospital bed sooner, rapid assessment protocol to help prioritize our work, a BIDMC tele-stroke program, and an integrated Psychiatric Emergency Services at Cambridge Hospital.

The Emergency Department Unit Secretary assists with the flow of patients in the Emergency Department. Work as a partner with other members of ED staff. Responsible for answering phones, contacting consult services, interacting with patients, families, and other CHA staff; stocking supplies, preparing for computer downtime and other duties as assigned. Able to work in a fast-paced, high stress area. Needs to be self-directed and personally responsible for the work that is done.

Qualifications/Experience

• High School graduate
• Knowledge and comfort with electronic medical record, customer service experience and ability to work in a busy stressful environment.
• Medical terminology and Emergency Department experience preferred.
• Previous Unit Secretary or administrative assistant experience strongly preferred.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.