Unit Secretary - Emergency Department

Indiana University Health; Indianapolis (IN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Shift differentials for weekends and ‑

Job summary

Indiana University Health is seeking a receptionist-level professional to support the Emergency Department at IU Health Methodist Hospital. The role focuses on accurate information intake and coordination between physicians, unit staff, and ancillary departments.

The successful candidate will handle sign-in/out, manage records of tests and procedures, and perform receptionist duties while supporting unit operations and communications across shifts.

Qualifications

• High School Diploma or GED required.
• Completion of Medical Assistant, Medical Secretary classes, or equivalent experience preferred.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-3 years of relevant experience in a health care setting preferred.
• Basic knowledge of medical terminology preferred.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities

• Provide receptionist duties for the Emergency Department unit and coordinate patient flow.
• Ensure accurate and complete information is received from patients to facilitate care coordination.
• Maintain up-to-date records of patient tests and procedures and sign patients in and out of the unit.
• Alert unit management to issues or needs regarding policies, procedures, or practices.

Skills

Communication skills

Medical terminology knowledge

Education

High School Diploma/GED

Medical Assistant certification / Medical Secretary training

Tools

MS Office

Electronic Health Records (EHR) systems

Job description

Overview

Position Details

Status: Full-time, 36 hours per week.

Schedule: 3, 12-hour shifts. 6:00 AM - 6:30 PM. Weekend and holiday rotation required.

Shift Differentials: Eligible for shift pay differentials for weekends and holidays.

Location: IU Health Methodist Hospital

Department: Emergency Department

Position Summary

This is a high-volume role working in our Emergency Department for a Level 1 Trauma Center. Team member will be responsible for a variety of tasks within the department.

Ensures accurate and complete information is received from patient to facilitate coordination and communication between physician, unit staff, and ancillary departments. Maintains comprehensive up-to-date record of all patient tests and procedures, and signs patients in and out of unit. Provides receptionist functions for the unit and alerts unit management to issues or needs within the unit regarding policies, procedures, or practices. Performs all clerical duties associated with supporting the Patient Care Unit.

Position Requirements

High School Diploma/GED required.

• Completion of Medical Assistant, Medical Secretary classes, or equivalent experience preferred.
• Basic Life Support (BLS) certification through the AHA preferred.
• 1-3 years of relevant experience in a health care setting preferred.
• Basic knowledge of medical terminology preferred.
• Must be able to complete required (if applicable) training program.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.