Unit Secretary - Collier - Full Time - Days

Community Health Systems, Inc.; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401K

PTO

Tuition assistance

Reimbursement program

Job summary

Physicians Regional Medical Center in Naples, FL is seeking a Unit Secretary to support the patient care team by handling clerical tasks, EMR documentation, and patient coordination on the day shift. This role requires basic medical terminology knowledge and strong attention to detail.

The unit secretary will greet patients, manage communications, maintain charts, and assist with admissions, discharges, and transfers while ensuring confidentiality and smooth unit operations.

Qualifications

• Completion of Unit Secretary or Medical Terminology course preferred.
• 0-2 years receptionist or secretarial training required.
• Basic medical terminology knowledge.
• Ability to handle confidential patient information per HIPAA.

Responsibilities

• Accurately enters orders into the computer system with minimal shortages.
• Answers phones, manages patient records, schedules appointments, and documents in EMR.
• Maintains patient charts and ensures labs, consults, and reports are retrieved and distributed promptly.
• Notifies physicians of consult procedures and assists with labs and patient lists.
• Prioritizes tasks and handles STAT orders and urgent needs immediately.
• Greets and assists patients, coordinates admissions, discharges, transfers, and patient requests.
• Performs other duties as assigned and maintains reliable attendance.
• Complies with all policies and standards.

Skills

Medical terminology

Tech adaptability

MS Office proficiency

HIPAA confidentiality

Attention to detail

Excellent communication

Relationship building

Education

Unit Secretary or Medical Terminology course

Receptionist/secretarial training

Tools

Microsoft Office Suite

Job description

Unit Secretary - Collier - Full Time - Days

Naples, FL, United States

Job Description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required

As a core employee with Physicians Regional Medical Center, you will be eligible for competitive base pay, night shift incentives, and a robust total rewards compensation package. Included in our benefits package includes some of the following: health insurance, dental, vision, 401K, PTO and more! You can also qualify for tuition assistance and a reimbursement program for qualified programs.

Job Info

• Job Identification 168519
• Job Category Administrative Support
• Posting Date 10/22/2026, 07:01 PM
• Job Schedule Full time
• Job Shift Day