Unit Secretary — Calm, Patient-Centered Medical Office

Signature Healthcare, MA; Brockton (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Savings Plan

Employee Assistance Program (EAP)

Tuition Reimbursement

PTO and Paid Holidays

Job summary

Signature Healthcare’s Brockton Hospital in Brockton, MA is hiring a Unit Secretary to assist in patient flow and front-desk operations. The role requires a high school diploma and offers a stable, full-time position in a community-based hospital environment focused on quality care.

The Unit Secretary will handle information, communicate with patients, physicians, and staff, and support safe, efficient admission, discharge, and scheduling processes.

Qualifications

• High school diploma or equivalent required.
• Previous health care experience desirable (preferred).
• Medical secretarial or computer-related courses preferred but not required.

Responsibilities

• Understands the customer’s needs and provides correct information and resolves problems.
• Functions calmly and logically under tense situations.
• Works with frequent interruptions and responds appropriately to unexpected situations.
• Demonstrates well-developed interpersonal skills to work with patients, physicians, and staff.
• Performs other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Problem solving

Education

High school diploma

Tools

Meditech

IDX

AllScripts

Job description

Signature Healthcare’s Brockton Hospital in Brockton, MA is hiring a Unit Secretary to assist in patient flow and front-desk operations. The role requires a high school diploma and offers a stable, full-time position in a community-based hospital environment focused on quality care.

The Unit Secretary will handle information, communicate with patients, physicians, and staff, and support safe, efficient admission, discharge, and scheduling processes.