Unit Secretary - Behavioral Health Reception & Records

Havenwyck Hospital Inc.; Auburn Hills (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive Compensation

Generous Paid Time Off

Excellent Medical, Dental, Vision and

Prescription Drug Plan

401(K) with company match

Tuition Reimbursement

Student Loan Repayment Program

Job summary

Havenwyck Hospital in Auburn Hills, MI, is seeking a Full Time Unit Secretary for the 2pm-10:30pm shift. The role handles unit reception, medical records, charting, and coordination with Admitting and Plant Operations to support patient care.

The position emphasizes accurate documentation, timely messaging, and proactive communication with physicians and staff to ensure seamless patient flow.

Qualifications

• High School diploma required.
• Experience in hospital clerical preferred.

Responsibilities

• Acts as receptionist for unit/program, answers telephone, takes messages and delivers them.
• Completes the appropriate documentation for patient room changes.
• Inputs requests for Plant Operations and assures follow up.
• Maintains patient medical records.
• Files lab work, EEG and EKG results in the patient’s chart after the physician reviews and signs the record.
• Contacts the Admitting department when a patient arrives to be admitted.
• Break down discharge charts.
• Notifies physicians of consults.

Skills

Reception duties

Clerical skills

Education

High School diploma

Tools

Medical records management

Job description

Responsibilities

HAVENWYCK HOSPITAL (a UHS facility) - Full Time 2pm-10:30pm

Havenwyck Hospital is a Joint Commission-accredited and licensed psychiatric hospital, overlooking Lake Galloway in Auburn Hills, Michigan. We specialize in providing comprehensive, compassionate behavioral health services to children, adolescents and adults. It is the ultimate goal of our dedicated staff to build strength, confidence and knowledge within each patient, in hopes that they may continue learning and understanding their needs and practicing self-care for the rest of their lives.

POSITION SUMMARY:

The Unit Secretary is responsible for the clerical functions on the unit, acts as a receptionist for the program and is under the supervision of the Clinical Nurse Manager.

Duties include, but are not limited to:

• Acts as receptionist for unit/program, answers telephone, takes messages and delivers them.
• Completes the appropriate documentation for patient room changes.
• Inputs requests for Plant Operations and assures follow up.
• Maintains patient medical records.
• Files lab work, EEG and EKG results in the patient’s chart after the physician reviews and signs the record.
• Contacts the Admitting department when a patient arrives to be admitted.
• Break down discharge charts.
• Notifies physicians of consults.

If you would like to learn more about this position before applying, please contact Havenwyck Hospital at 248-373-9200.

BENEFIT HIGHLIGHTS:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• Free Basic Life Insurance
• Tuition Reimbursement
• SoFi Student Loan Refinancing Program
• Student Loan Repayment Program - for some degrees and criteria

What do our current employees value at Havenwyck Hospital and UHS?

An environment that puts patient care first. One of the most rewarding aspects of this job is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peer co-workers that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. There are very robust continuing education options and opportunities for skills diversification and career advancement with UHS.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visitwww.uhs.com.

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Qualifications

QUALIFICATIONS:

• High School diploma required.
• Experience in hospital clerical preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

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