Unit Secretary

Rochester Regional Health; United States; On-site; USD 24,000 - 27,000; Full time

Job summary

Rochester Regional Health is seeking a Unit Secretary to support nursing staff by handling communications, process management and supply tasks on the unit in Rochester. The role involves daily administration, patient rounding, and maintaining accurate documentation to ensure smooth patient care operations.

The position offers full-time hours with rotating weekends, requires excellent documentation and organizational skills, and practical experience with PC and office software.

Qualifications

• Exceptional documentation skills and professional behavior.
• Excellent communications and organization skills.
• Demonstrated experience with PC and office software programs.

Responsibilities

• Daily administration and support for nurses and physicians.
• Answer telephone and route calls; create work orders and HELPSTAR tickets.
• Sort and distribute mail; report unit requirements to appropriate department.
• Maintain inventory and supply levels for the unit Patient Care.
• Perform daily rounding of patients on unit and update whiteboards.
• Respond to patient calls for service and monitor arrivals and discharges.
• Ensure concise, pertinent and complete patient care documentation.

Skills

Documentation skills

Communication skills

Office software

Tools

PC software

Job description

SUMMARY As a Unit Secretary, you are an integral part of the nursing unit, which relies on your help with communications, process management and supplies.

STATUS: FT LOCATION: RGH DEPARTMENT: 2800 SCHEDULE: D/E . rotating weekends ATTRIBUTES Exceptional documentation skills and professional behavior Excellent communications and organization skills Demonstrated experience with PC and office software programs

RESPONSIBILITIES Daily Administration. Answer telephone/route calls, provide administrative support for nurses and physicians, sort and distribute mail; create work orders, HELPSTAR tickets and report any unit requirements to appropriate department; maintain inventory and supply levels for unit Patient Care. Perform daily rounding of patients on unit, update whiteboards and ensure all safety measures are in place; respond to patient’s call for service as needed; maintain awareness of arrivals and discharges on unit Documentation. Ensure concise, pertinent and complete patient care documentation

EDUCATION: LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interrupts, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE: $17.25 - $19.75 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.