Unit Secretary

Bryan Health; Kearney (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

KRMC in Kearney, Nebraska is seeking a clerical/receptionist in a hospital setting to support patient care coordination. You will handle front-desk duties, file, copy, manage logs, generate reports, and assist with unit records while maintaining a confidential environment.

Responsibilities include greeting patients, routing inquiries, and relaying messages; you will also assist with external records retrieval and data abstraction, while mentoring new staff and pursuing ongoing professional

Qualifications

• High school diploma or equivalency required.
• Previous hospital clerical/technical experience preferred.
• Knowledge of medical terminology desired.

Responsibilities

• Commits to the KRMC mission, vision, values and goals and demonstrates core values.
• Collaborates with other departments in a professional, helpful and courteous manner.
• Performs clerical functions and duties per unit: filing, photocopying, patient logs, reports, and general office duties.
• Answering the phone professionally, receiving and relaying messages; refer questions to appropriate personnel; no patient triage or medical advice.
• Initiate contact with outside healthcare agencies for provider consults, record retrieval, and information collection.
• Greet and direct patients, physicians, visitors, and staff, providing accurate responses politely.
• Maintain confidentiality; promptly report priority patient information to the caregiver.
• Retrieve information and abstract patient charts, input clinical data.
• Mentor new employees.
• Pursue professional growth through seminars, workshops and affiliations; stay updated with field trends.
• Participate in meetings, committees and department projects.

Skills

Clerical skills

Communication

Data entry

Customer service

Education

High school diploma or equivalent

Job description

GENERAL SUMMARY:

Provides clerical, receptionist and clinical support to help facilitate the provision of patient care. Handles and protects confidential patient information and maintains the physical environment of the work area.

PRINCIPAL JOB FUNCTIONS:

• 1. *Commits to the KRMC mission, vision, values and goals and consistently demonstrates our core values.
• 2. *Collaborates with other departments in a professional, helpful and courteous manner.
• 3. *Performs clerical functions and related duties as appropriate to the unit assigned, including but not limited to filing, photocopying, maintaining patient logs, generating reports, maintaining unit records and miscellaneous general office duties.
• 4. * Responsible for answering the phone in a professional manner and receiving and relaying messages, answering general questions and referring all other questions to the appropriate personnel. Will not triage patients nor give medical advice.
• 5. *Responsible for the initiation of contact with outside healthcare agencies, to include provider consults, record retrieval, and general information collection.
• 6. *Receives, greets and directs patients, physicians, visitors, and Medical Center personnel, and provides accurate responses in a friendly, helpful and courteous manner.
• 7. *Maintains confidential environment when communicating patient information; promptly reports priority patient information to appropriate caregiver.
• 8. Retrieves information as requested; along with abstracting patient charts and inputting clinical data.
• 9. Mentors new employees.
• 10. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• 11. Participates in meetings, committees and department projects as assigned.

EDUCATION AND EXPERIENCE:

High school diploma or equivalency required. Previous hospital experience in a clerical or technical position preferred. Knowledge of medical terminology desired.