Unit Secretary; Emergency Department

University of Maryland Medical System; Easton (MD); On-site; USD 24,796 - 35,817; Part time

Job summary

University of Maryland Medical System is seeking a Part-Time Unit Secretary to support the administrative operations of a health care unit or clinic. You will handle calls, organize records and assist with patient flow to ensure quality care and coordination.

The role requires a high school diploma, strong organizational and communication skills, and experience with electronic health record systems. Rotating shifts and on-site duties are part of the schedule.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology is preferred.
• Previous experience as a unit secretary or similar healthcare admin role preferred.
• Proficiency with computer applications and electronic health record systems.

Responsibilities

• Provides administrative support to health care unit by handling calls and inquiries.
• Maintains and organizes medical records and documents as required.
• Keeps patient data confidential across verbal, written and electronic formats.
• Accesses and manages clinical information using various systems.
• Prepares patient charts for transfer and supports department workflow.
• Greets patients and families with professional, customer-oriented demeanor.
• Answers questions and contributes to a quality patient experience.
• Orders office and nutritional supplies as directed by manager.
• Maintains clean and orderly work station; responds to call lights promptly.

Skills

Computer proficiency

Organizational skills

Verbal and written communication

Education

High school diploma

Medical terminology knowledge (preferred)

Tools

Electronic health record systems

Job description

General Summary

Supports and maintains the administrative operation of a health care unit, department or clinic. Provides administrative, organizational and communication tasks that contribute to the delivery of high-quality patient care and effective coordination within the health care team.

Job Requirements

General Summary: Supports and maintains the administrative operation of a health care unit, department or clinic. Provides administrative, organizational and communication tasks that contribute to the delivery of high-quality patient care and effective coordination within the health care team.

Principal Responsibilities And Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

• Provides administrative assistance to the health care unit by managing phone calls and handling inquiries from patients, families and staff.
• Maintains and organizes medical records and other documents as required.
• Maintains confidentiality of all patient data including verbal, written and electronic formats.Utilizes various systems to access, enter and manage clinical information, including orders and requisitions, summary reports and other information as appropriate.
• Utilizes electronic devices, computer programs and applications as required and applicable to the role.
• Organizes the department’s workflow by preparation of patient charts for transfer to other units or facilities according to policies and procedures.
• Greets patients and families. Demonstrates a professional and customer-oriented appearance and demeanor at all times. Demonstrates appropriate verbal and telephone skills.
• Provides support and answers questions as appropriate, contributing to a quality patient experience.
• Orders office and nutritional supplies, equipment, etc. as directed by manager.
• Maintains the order, cleanliness and appearance of the work station.
• Responds and answers call lights in a timely manner and retrieves items including water, blankets, etc. as requested by patients and staff.

Work Experience

Knowledge, Skills, and Abilities:

• Proficiency in computer applications and electronic health record systems.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication abilities
• Ability to work effectively in a fast paced and sometime high-stress health care environment.

Education And Experience

• High school diploma or equivalent required.
• Knowledge of medical terminology is preferred.
• Previous experience as a unit secretary or a similar administrative role within a health care setting is preferred.

Benefits

All of your information will be kept confidential in accordance with EEO guidelines.

Compensation

• Part-Time; Rotating (3p-1130p / 11p-730a)
• Pay Range: $18.12/hr. - $25.99/hr.
• Other Compensation (if applicable): Shift Differential
• Review UMMS Benefits Overview:
• 2026-2027 New Hire Benefits.pdf