Unit Secretary Full Time Days

Community Health Systems; Jefferson City (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Systems seeks a Unit Secretary to support patient care by performing clerical tasks, acting as unit receptionist, and assisting the patient care team. Responsibilities include data entry, scheduling, and maintaining EMR documentation.

The role requires basic medical terminology knowledge, confidentiality, and strong communication. Prior experience in reception or secretarial work is preferred, with BCLS within 30 days of hire.

Qualifications

• Completion of Unit Secretary or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required
• Basic knowledge of medical terminology
• Adept at learning new technologies to perform data entry, manage calendars, and create reports
• Proficiency in Microsoft Office Suite and other office-related software
• Ability to maintain confidentiality and handle sensitive patient information per HIPAA regulations
• Strong attention to detail and accuracy
• Excellent written and verbal communication
• Builds strong relationships with nurses, physicians, and facility leadership

Responsibilities

• Enter orders into the computer system
• Answer phones and manage patient records
• Schedule appointments and document in EMR
• Maintain patient charts and retrieve labs/reports promptly
• Assist physicians with labs and patient lists
• Prioritize tasks including STAT orders
• Greet patients and coordinate admissions, discharges, transfers
• Maintain regular attendance and comply with policies

Skills

Attention to detail

Excellent communication

Confidentiality

Interpersonal skills

Ability to learn new technologies

Medical terminology

Education

Unit Secretary course

Medical Terminology course

High School Diploma

Tools

Microsoft Office

EMR software

Data entry

Job description

Job Summary

The Unit Secretary contributes to high quality, patient-centered care by performing a variety of clerical tasks. The Unit Secretary functions as receptionist for the unit and assists the patient care team while maintaining a clean, organized, and safe environment.

Essential Functions

• Accurately enters orders into the computer system, ensuring minimal shortages.
• Answers phones, manages patient records, schedules appointments, and ensures accurate documentation in the electronic medical records (EMR) system.
• Maintains patient charts and ensure labs, consults, and reports are retrieved and distributed promptly.
• Follows consult procedures accurately, ensuring physicians are notified and patient names are listed correctly. Assists physicians with labs and patient lists.
• Prioritizes tasks effectively, handling STAT orders and urgent needs immediately (e.g., STAT x-rays, repairs).
• Greets and assists patients, coordinates admissions, discharges, and transfers, and facilitates patient requests.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• Completion of a Unit Secretary course or Medical Terminology course preferred
• 0-2 years of receptionist or secretarial training required

Knowledge, Skills and Abilities

• Basic knowledge of medical terminology.
• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficiency in Microsoft Office Suite and other office-related software.
• Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations.
• Strong attention to detail and accuracy.
• Excellent communication skills both written and verbal
• Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Licenses and Certifications

• BCLS - Basic Life Support obtained within 30 days of hire required

Job Info

• Job Identification 162619
• Job Category Administrative Support
• Posting Date 08/27/2026, 01:02 PM
• Degree Level High School Graduate
• Job Schedule Full time
• Job Shift Day
• Locations 110 Hospital Dr, Jefferson City, TN, 37760, US