Unit Secretary

Davita Inc.; Farmington Hills (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading health system in Farmington Hills is seeking a Unit Secretary to manage non-clinical patient care tasks. This role is vital for ensuring smooth communication within the unit and delivering exceptional customer service. Ideal candidates will possess a high school diploma and experience in clerical or customer service roles. Join a collaborative team committed to improving health and making a difference in the community.

Benefits

Comprehensive benefits package

Discounts on restaurants and services

Retirement options with contributions

Qualifications

• High School Diploma or equivalent is required.
• Preferred: Specialized Unit Secretary/Health Unit Coordinator training.
• 1 year of relevant clerical or customer service experience is preferred.

Responsibilities

• Performs unit clerical functions and acts as a receptionist.
• Orders and stocks office supplies; provides excellent customer service.
• Conveys information completely and interacts effectively with others.

Skills

Customer Service

Communication

Clerical Skills

Education

High School Diploma or equivalent

Specialized Unit Secretary/Health Unit Coordinator training

Job description

Job Summary

The Unit Secretary coordinates the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit.

Essential Functions

• Performs unit clerical functions.

• Acts as a receptionist.

• Acts as an intradepartmental and interdepartmental liaison.

• Orders and stocks office supplies, coordinates repair of office & unit equipment.

• Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of job performance.

• Reinforces hospital service recovery program and identifies customer service recovery opportunities.

• Must at all times demonstrate courteous behavior, give clear directions, maintain high standards of personal appearance, introduce self by name and function, treat all customers with dignity, provide comfort, provide clear and adequate information, respond promptly to requests for service, maintain confidentiality, and be ambassadors of Corewell Health.

• Conveys information completely and timely.

• Effectively interacts with others.

• Delivers excellent customer service by exhibiting the Corewell Health Standards.

Qualifications

Required

• High School Diploma or equivalent.

Preferred

• Specialized Unit Secretary/Health Unit Coordinator training.

• 1 year of relevant experience in clerical and/or customer service experience.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Farmington Hills Hospital- 28050 Grand River Ave - Farmington Hills

Department Name

Nursing 4 South - Farmington Hills

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

36

Hours of Work

7:00 a.m to 7:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

Every other weekend

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.