Unit Secretary-Nephrology-Contingent-Days-Detroit

Henry Ford Health System; Detroit (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

Henry Ford Health System is looking for a dedicated Unit Secretary to manage clerical and reception duties across various patient units. This role will focus on customer service, communications, and essential administrative tasks to enhance patient care and unit operations. Candidates should have a high school diploma and experience in a healthcare environment, with preference for those with prior unit secretary experience.

Qualifications

• High school diploma or equivalent required.
• One year of experience in healthcare setting needed.
• Previous unit secretary experience preferred.

Responsibilities

• Responsible for clerical and reception duties associated with the unit.
• Answer phones and facilitate communication between nursing unit and callers.
• Assist with coordination of interpreter services after collaboration with nursing staff.

Skills

Customer Service

Clerical Processing

Communication

Education

High school diploma or G.E.D. equivalent

One year in healthcare setting

Job description

Principal Duties and Responsibilities:

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:

• Customer Service
• Answer phones and facilitate communication between the nursing unit and callers.
• Respond to call lights
• Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment)
• Scheduling of post-discharge appointment with patient following the established business unit process.
• During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms
• Perform monthly maintenance of BCA, printer and unit report.
• Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
• Contacts consultative services per business unit process.
• Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
• Assist with coordination of interpreter services after collaboration with nursing staff.
• Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed.
• Performs tasks related to emergency response activities.
• Performs purposeful rounding according to unit standards

Education/Experience Required:

• High school diploma or G.E.D. equivalent.
• One year in healthcare setting such as medical office, hospital or laboratory required.
• Previous experience as a unit secretary preferred

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: H2-I2
• Shift: Day Job
• Union Code: Not Applicable