Unit Secretary-Cardiology-24 hr/ week-Days-Detroit

Henry Ford Health; Detroit (MI); On-site; USD 40,000 - 50,000; Full time

Job summary

Henry Ford Health is seeking a Unit Secretary to provide clerical and reception support in the cardiology unit. Responsibilities include answering phones, processing patient admissions, and ensuring effective communication within the team. Ideal candidates should possess a high school diploma and experience in a healthcare environment, along with excellent customer service skills.

Qualifications

• One year experience in a healthcare setting such as medical office or hospital.
• Previous experience as a unit secretary preferred.

Responsibilities

• Responsible for clerical and reception duties associated with the unit.
• Answer phones and facilitate communication between the nursing unit and callers.
• Process patient information and assist with admissions.

Skills

Customer Service

Communication

Education

High school diploma or G.E.D. equivalent

Experience in healthcare setting

Job description

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Principal Duties And Responsibilities

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:

• Customer Service
• Answer phones and facilitate communication between the nursing unit and callers.
• Respond to call lights
• Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment)
• Scheduling of post-discharge appointment with patient following the established business unit process.
• During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms
• Perform monthly maintenance of BCA, printer and unit report.
• Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
• Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
• Assist with coordination of interpreter services after collaboration with nursing staff.
• Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed.
• Performs tasks related to emergency response activities.
• Performs purposeful rounding according to unit standards
  
  

Principal Duties And Responsibilities

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:

• Customer Service
• Answer phones and facilitate communication between the nursing unit and callers.
• Respond to call lights
• Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment)
• Scheduling of post-discharge appointment with patient following the established business unit process.
• During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms
• Perform monthly maintenance of BCA, printer and unit report.
• Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
• Contacts consultative services per business unit process.
• Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
• Assist with coordination of interpreter services after collaboration with nursing staff.
• Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed.
• Performs tasks related to emergency response activities.
• Performs purposeful rounding according to unit standards
  
  

Education/Experience Required

• High school diploma or G.E.D. equivalent.
• One year in healthcare setting such as medical office, hospital or laboratory required.
• Previous experience as a unit secretary preferred
  
  

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: B2 Telemetry Unit
• Shift: Day Job
• Union Code: Not Applicable

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care, Insurance, and Wellness and Fitness Services

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