Unit Secretary-Cardiology-24 hr/ week-Days-Detroit

Henry Ford Health System; Detroit (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Detroit is seeking a Unit Secretary for its Telemetry Unit. This role involves various clerical and customer service tasks, including managing patient information and assisting nursing staff. Ideal candidates will have a high school diploma and relevant healthcare experience.

Qualifications

• High school diploma required.
• Experience in a healthcare setting is necessary.
• Preferred experience as a unit secretary.

Responsibilities

• Manage clerical and reception duties within the unit.
• Answer phone calls and facilitate communication.
• Process new admissions and schedule appointments.

Skills

Customer Service

Clerical Processing

Education

High school diploma or G.E.D. equivalent

One year in healthcare setting

Job description

Principal Duties and Responsibilities:

The Unit Secretary is responsible for all clerical and reception duties associated with the unit to which they are assigned. The Unit Secretary is responsible for many tasks and responsibilities that are detailed in the attached task list. The top priorities for all Unit Secretaries are:

• Customer Service
• Answer phones and facilitate communication between the nursing unit and callers.
• Respond to call lights
• Clerical processing of new admissions including creating patient charts, other duties define by unit (i.e. MyChart enrollment)
• Scheduling of post-discharge appointment with patient following the established business unit process.
• During downtime, process and back-enter non-medication orders placed during downtime. a. Maintain downtime paper forms
• Perform monthly maintenance of BCA, printer and unit report.
• Notify appropriate resources for maintenance, track all requests and statuses for unit clinical, telecommunication (phone system) and computer equipment.
• Contacts consultative services per business unit process.
• Process patient information after discharge, including disposition in electronic health record (EHR) and breakdown of patient chart.
• Assist with coordination of interpreter services after collaboration with nursing staff.
• Performs cleaning of unit clinical, telecommunication (phone system) and computer equipment during each shift. Re-boots computer equipment if needed.
• Performs tasks related to emergency response activities.
• Performs purposeful rounding according to unit standards

Education/Experience Required:

• High school diploma or G.E.D. equivalent.
• One year in healthcare setting such as medical office, hospital or laboratory required.
• Previous experience as a unit secretary preferred

Additional Information

• Organization: Henry Ford Hospital - Detroit Main Campus
• Department: B2 Telemetry Unit
• Shift: Day Job
• Union Code: Not Applicable