Unit Secretary

Henry-Ford-Health-2; Clinton Charter Township (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Henry Ford Health is seeking a Unit Secretary to handle clerical and reception duties on the assigned unit in Macomb County. The role supports healthcare professionals and contributes to a positive patient experience through organized operations and timely communication.

The ideal candidate has a high school diploma or GED and at least one year of healthcare setting experience, with prior unit secretary exposure preferred.

Qualifications

• Experience performing clerical and reception duties is preferred.
• Strong communication and organizational skills are required.
• Customer service orientation and the ability to interact with patients and families with professionalism.

Responsibilities

• Manage clerical and reception duties for the assigned unit.
• Coordinate communications among healthcare professionals to ensure smooth operations.
• Maintain organized records and accurate patient information to support efficiency.
• Provide courteous and helpful service to patients, families, and colleagues.
• Adhere to Henry Ford Health Systems standards of excellence in all interactions.

Skills

Clerical skills

Communication

Customer service

Education

High school diploma or GED

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Unit Secretary - Henry Ford Health

Job Title

Unit Secretary

About the Department

Join our dedicated team at Henry Ford Health, serving the vibrant communities of Macomb County. Located near the scenic Lake St. Clair, our facility is a high-acuity hub that blends suburban comfort with easy access to Detroit. Macomb County offers a fast-growing, dynamic environment, making it an ideal place to build both a rewarding career and a fulfilling life. Our department is committed to delivering exceptional care, and we pride ourselves on being relentless advocates for our patients and each other.

Role Overview

As a Unit Secretary, you will be the backbone of clerical and reception duties for your assigned unit. Your role is crucial in ensuring smooth operations, supporting healthcare professionals, and enhancing the patient experience. By maintaining organization and efficiency, you contribute directly to the high-quality care we provide, making a meaningful impact every day.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Manage all clerical and reception duties for your assigned unit.
• Ensure smooth communication and coordination among healthcare professionals.
• Support the unit's operational efficiency through organized record-keeping.
• Provide exceptional customer service to patients, families, and colleagues.
• Follow Henry Ford Health Systems Team Member Standards of Excellence in all interactions.

Qualifications

What You Will Need

Required Qualifications

• High school diploma or G.E.D. equivalent.
• One year of experience in a healthcare setting such as a medical office, hospital, or laboratory.

Preferred Qualifications

• Previous experience as a unit secretary.

What We Offer

At Henry Ford Health, we foster an environment of collaboration, career growth, and mission-driven work. You’ll have access to continuous learning opportunities, allowing you to thrive in a supportive and innovative setting where your contributions make a real difference.