Human Resources Operations Coordinator

KIND; Washington (District of Columbia); Remote; USD 46,000 - 59,000; Full time

Job summary

KIND seeks an HR Operations Coordinator to support its Human Resources function through various logistical and administrative tasks. The role includes overseeing onboarding, talent management, and ensuring compliance with legal standards. This headquarters position can be performed remotely from any location within the U.S., making it an excellent opportunity for motivated individuals with relevant experience.

Benefits

Medical, dental, and vision insurance

Pre-tax flexible spending accounts (FSA)

Employer-paid life and disability insurance

Wellness initiatives and programs

Qualifications

• Minimum of 1 year of HR or administrative experience in a nonprofit setting.
• Experience with ADP and applicant tracking systems.
• Ability to work in a remote environment is preferred.

Responsibilities

• Manage the HR inbox and respond to employment inquiries.
• Coordinate new hire onboarding processes and HR initiatives.
• Generate HR metrics and reports from HRIS.

Skills

Excellent written and oral communication

Organizational skills

Cross cultural and interpersonal skills

Technological skills

Ability to handle sensitive information

Multitasking

Education

Associate’s degree in human resources or related field

Tools

Microsoft Office Suite

HR information systems (ADP)

Job description

About KIND

Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.

Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.

Position Summary

KIND seeks a Human Resources (HR) Operations Coordinator to support the Human Resources function at KIND through a performance of a variety of logistical and administrative HR work in the areas of onboarding, off-boarding, talent management, HRIS systems, total compensation and Wellness initiatives.

The successful candidate is a highly motivated team player, critical thinker, with excellent writing and communications skills, willing learner, multi-tasker able to time manage effectively with our team.

This a headquarters position based remotely from any location in the U.S.

Essential Functions

• Human Resources Administration

• Manages and monitors the HR inbox daily, by responding to employment related inquiries and forwarding requests, as necessary.
• Coordinates HR events such as listening sessions, meetings, committee calls and presentations; documents and records effective meeting notes, as needed.
• Assists in execution of organization wide HR initiatives and programs in the areas of Wellness, Talent Management, compensation and benefits.
• Completes employee file audits, organizes, maintains and updates employee files; ensures files are maintained according to applicable legal and organizational standards (current, terminated, I9, etc.), as necessary.
• Completes employment verifications requests.
• Serves as the primary coordinator for new hire onboarding, including scheduling orientations, preparing materials, system setup, and ensuring a seamless experience for new employees.
• Oversees offboarding processes by coordinating exit procedures, collecting necessary documentation, and ensuring timely system updates.
• Leads internship program for HR Operations Team.
• Generates ad hoc reports and HR metrics from HRIS, surveys, exit interviews, and other sources.
• Organizes, maintains and updates employee files; ensures files are maintained according to applicable legal and organizational standards.
• Enters and updates employee data in the HRIS (ADP), ensuring accuracy and integrity of organizational records.
• Provides technical support, troubleshooting and guidance to HRIS users and staff.
• Collects and compiles HR metrics and data from various sources including the HRIS system, employee surveys, exit interviews, employment records, etc.
• Creates and manages maintenance of organizational chart through HRIS systems.
• Provides administrative support to HR team, as needed.
• Assists in management of Applicant Tracking System; provides access to hiring managers and creates system accounts, as necessary.
• Performs additional duties and projects as assigned.

Qualifications and Requirements

• Associate’s degree in human resources or a related field, or a combination of education and relevant experience.
• Minimum of 1 year of human resources or administrative experience, ideally in a nonprofit setting.
• Excellent written and oral communication skills in English.
• Excellent organizational and communication skills; strong cross cultural and interpersonal skills; ability to build rapport with staff at all levels.
• Excellent discretion and ability to handle sensitive information with tact and diplomacy.
• Strong technological skills, including proficiency in Microsoft Office and HR information systems.
• Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.) and applicant tracking and HR information systems, preferably Lever, ADP and/or similar systems.
• Minimum of 1 year of experience using ADP.
• Ability to work within an office environment and have regular interaction via telephone, videoconference, IM, and email with KIND's team.
• Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
• Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
• Ability to work effectively with people of diverse backgrounds, lived experiences, and communication styles.
• Demonstrate discipline and adaptability to effectively deliver on our core mission of ensuring access to justice and safeguarding children’s well-being and rights.
• Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
• Committed to practicing and supporting wellbeing and a work-home life balance.
• Experience working and communicating in a remote environment, preferred but not required.

$46,968 - $58,710 a year

Our Benefits

- Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision.

- Pre-tax flexible spending account (FSA) for both medical and dependent care.

- Pre-tax transit and parking spending account.

- Employer-paid life insurance and accidental death and dismemberment insurance.

- Employer-paid short and long-term disability insurance.

For a complete list of benefits, please clickhere.

Our Focus on Wellness

KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindfulness and Wellness Trainings, Wellness Platforms, Employee Assistance and Resilience Programs, Time Away and Office Wellness Activities.

For more information regarding our Wellness initiatives please visit thislink.

Application Instructions

To be considered for this role, please submit an employment application atsupportkind.org/join-the-team, along with your resume and cover letter.

Disclaimer:KIND is committed to an ethical recruitment and hiring process and maintains a firm “no fees” recruitment policy. We will never charge a fee or ask for money as part of the application process. KIND also conducts all interviews via telephone or video conference, and at no time will KIND engage in a text or mobile app-based application or interview process. For more information, please visit the following website:https://supportkind.org/join-the-team/kind-employment-practices/.