Unit Onboarding and Optimization Specialist

Village-Realty-Holdings,-LLC; Carolina Beach (NC); On-site; USD 47,000 - 57,000; Full time

Job summary

Carolina Beach Realty seeks a proactive Property Onboarding Specialist to coordinate onboarding of new vacation rental units across NC/SC, ensuring each property meets brand standards from day one. You will lead end-to-end integration into the management system and collaborate with local ownership relations, photography, and leadership teams.

The role evolves as the portfolio stabilizes, acting as a versatile team member in a startup-style environment with opportunities to take on additional

Qualifications

• 2+ years in property management, hospitality, or a high-volume project management role.
• Adaptability to startup-style environments with evolving roles.
• Exceptional verbal and written communication; clear documentation.

Responsibilities

• Lead the end-to-end integration of new property units into the management system.
• Coordinate with local teams including owner relations managers, photography team, and leadership.
• Identify bottlenecks in onboarding workflow and implement scalable solutions.

Skills

Communication

Typing

MS Windows

MS Office

Tools

Track

Breezeway

Job description

• Location 1009 N. Lake Park Blvd,Unit B,Carolina Beach, NC, 28428,United States
• Base Pay $52,000.00 - $52,000.00 / Year
• Job Category 1
• Employee Type Full Time Non-Exempt

We are seeking a high-energy, detail-oriented individual to join our team during a period of exciting growth. This is an opportunity for a professional who thrives in a dynamic environment and enjoys building processes. You will serve multiple vacation rental shops in the NC/SC region. Your primary focus will be the seamless onboarding of new property units into our portfolio, ensuring every property meets individual brand standards from day one.

As the portfolio stabilizes, this role is designed to evolve. The ideal candidate is a "utility player" who is comfortable with ambiguity and ready to take on additional operational duties as the department expands.

Key Responsibilities

Strategic Unit Onboarding

• Lead the end-to-end integration of new property units into the management system.
• Coordinate with teams at the local shop level including owner relations managers, photography team, and leadership team when appropriate.

Process & Dynamic Operations

• Identify bottlenecks in the current onboarding workflow and implement scalable solutions.
• Maintain cross-functional communication between Marketing, Revenue Management, and Field Operations.
• Adapt quickly to shifting priorities as new business initiatives are introduced.

Future Scope & Growth

• Assist with special projects related to shared services and regional expansion.

Requirements

• Experience: 2+ years in property management, hospitality, or a high-volume project management role.
• Adaptability: A proven track record of succeeding in "startup-style" environments where roles and responsibilities evolve. Must demonstrate willingness to continually new new processes, and the ability to merge into a dynamic work environment.
• Communication: Exceptional verbal and written skills. Must maintain clear and concise documentation and a positive approach to conflict resolution.
• Computer Skills: Proficiency with property management software (experience with Track or Breezeway is a significant plus). Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Must possess thorough knowledge of MS Windows and Office (Word, Excel, Outlook, Chrome, etc). Ability to type quickly and correctly.

Summary

Carolina Beach Realty is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Carolina Beach Realty makes hiring decisions based solely on qualifications, merit, and business needs at the time.