Unit Coordinator- Per Diem- Outpatient Endoscopy

MedStar Health; Newton (MA); On-site; USD 45,000 - 58,000; Full time

Job summary

A leading healthcare provider seeks an Administrative Support Specialist to manage patient flow and provide excellent service in an inpatient unit. Responsibilities include scheduling consultations, managing records, and supporting clinical staff, aimed at ensuring efficient operations within the hospital.

Qualifications

• 2-3 years of administrative support experience required.
• Unit Coordinator Certification preferred.

Responsibilities

• Provides clerical support and manages patient flow.
• Schedules tests and procedures, communicates with departments.
• Maintains accurate medical records.

Skills

Proficiency with office procedures

Strong verbal & written communication skills

Familiarity with medical terminology

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study

Tools

MS Office

Job description

Summary
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Does this position require Patient Care?
No

Essential Functions
-Performs clerical and other duties to assist in the general administration of the floor or unit.

-Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.

-Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.

-Schedules consultations, tests, procedures, and patient transport to other departments.

-Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.

-Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.

-May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department

Education
High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. preferred

Experience
administrative support experience 2-3 years required

Knowledge, Skills and Abilities
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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