Unit Coordinator – Antepartum/Postpartum

Beth Israel Lahey Health; Boston (MA); On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Unit Coordinator for the Antepartum/Postpartum Unit at BIDMC in Boston. You will support daily operations, coordinate admissions, discharges and transfers, and serve as a liaison among patients, families, and the care team to ensure a welcoming, efficient environment.

Ideal candidates bring 0-1 years of related experience, strong customer service skills, and basic computer proficiency.

Qualifications

• 0-1 years related work experience required.
• Prior customer service experience.
• Basic familiarity with computers.
• Ability to navigate web-based applications.

Responsibilities

• Coordinate and support day-to-day unit operations in a fast-paced inpatient environment.
• Partner with nursing staff to facilitate admissions, discharges, and transfers.
• Serve as a communication liaison between patients, families, visitors, and the care team.
• Maintain accurate patient information and support administrative workflows.
• Assist in creating an organized, efficient, and welcoming environment.
• Provide outstanding customer service in every interaction.

Skills

Customer service

Communication

Basic computer skills

Multitasking

Education

High School diploma or GED

Associate's degree preferred

Job description

Beth Israel Lahey Health is seeking a Unit Coordinator for the Antepartum/Postpartum Unit at BIDMC in Boston. You will support daily operations, coordinate admissions, discharges and transfers, and serve as a liaison among patients, families, and the care team to ensure a welcoming, efficient environment.

Ideal candidates bring 0-1 years of related experience, strong customer service skills, and basic computer proficiency.