Unit Clerk/Secretary (Non Nurse)

Life Care Centers of America; Elyria (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Life Care Centers of America is seeking a Unit Clerk/Secretary (Non Nurse) to support the Unit Manager with medical and administrative record-keeping. This role includes filing medical information, scheduling appointments, answering calls, and delivering friendly, patient-centered service in a post-acute care setting.

The position requires basic computer skills, the ability to relate patient information accurately, and adherence to company policies, confidentiality, and teamwork within a

Qualifications

• Minimum of a high school diploma or equivalent.
• Prior office experience preferred.
• Prior health care experience preferred.

Responsibilities

• File medical information accurately and timely.
• Schedule appointments for services independently.
• Manage telephone calls courteously and efficiently.
• Exhibit excellent customer service and a positive attitude towards patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Communicate effectively on an interdisciplinary team.
• Read, write, speak, and understand English.

Skills

Basic computer skills

Accurate information handling

Independent decision making

Confidentiality

Team communication

Education

High school diploma or equivalent

Job description

Live the Mission

This position also serves as the Transportation Coordinator for our Bus Driver and patient appointments.

The Unit Clerk/Secretary (Non Nurse) assists the Unit Manager in the day to day recording and charting of medical and administrative information in accordance with all applicable laws, regulations, and Life Care standards.

Position Summary

Education, Experience, And Licensure Requirements

• Minimum of a high school diploma or equivalent
• Prior office experience preferred
• Prior health care experience preferred

Specific Job Requirements

• Basic computer skills
• Accurately relate information concerning a patient's condition
• Functional knowledge in field of practice
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Accurately file all medical information accurately and timely
• File appropriate patient information data on designated medical records, wristbands, ID cards, etc., as required
• Schedule appointments for services independently
• Manage telephone calls courteously and efficiently
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer