Transportation Clerk

Legacy Healthcare; Highland Park (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Legacy Healthcare is seeking a Unit Secretary to perform clerical duties, coordinate unit activities, and manage information flow on the nursing units. You will handle filing, transcription of orders, charting, and communication with staff, guests, and families.

The role requires at least a high school diploma and about one year of administrative experience in a healthcare or similar setting. Flexibility for 24/7 operations and supporting other departments is expected.

Qualifications

• High school diploma or equivalent.
• One year experience in an administrative role.
• Strong communication and organizational skills.

Responsibilities

• Records medical and administrative information in accordance with policies.
• Maintains and updates filing system for the unit.
• Answers the telephone professionally and directs calls or takes messages.
• Transcribes physicians’ orders to care plans and related documents.
• Charts nurses’ notes reflecting care and resident response.
• Forwards new diet orders to the Dietary Director.
• Notifies family or designated contact of changes in resident condition.
• Assists in admissions, transfers and discharges.
• Provides front desk coverage and supports other staff.
• Types and proofreads correspondence and reports, ensuring accuracy.
• Reports hazardous conditions and equipment or supply issues.
• Maintains infection control practices and safety standards.

Skills

Administrative support

Telephone etiquette

Record keeping

Communication

Education

High school diploma

Associates degree

Tools

Microsoft Office

EMR systems

Job description

Summary/Objective

In keeping with our organization’s goal of improving the lives of the Guests we serve, the Unit Secretary is responsible for performing a variety of clerical duties relating to the updating and organizing of information on the nursing units; coordinating work within the unit as well as with other units and departments; reporting pertinent information to the immediate supervisor; responding to inquiries and requests from staff personnel, guests and families.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Records medical and administrative information in accordance with established charting and documentation policies and procedures.
2. Establishes, develops, maintains and updates filing system for the unit. Retrieves information from files when needed.
3. Answers the telephone in a professional manner; directs calls to appropriate individuals and/or takes messages.
4. Transcribes physicians’ orders to care plans, medication cards, treatment plans, etc as required.
5. Charts nurses’ notes in an informative and descriptive manner that reflects the care provided as well as the resident’s response to the care.
6. Forward new diet orders to the Dietary Director.
7. Notifies the Guest’s family or designated contact when there is a change in the resident’s condition when instructed.
8. Assist other departments with obtaining needed documentation and signatures from Guests, appointed guardians and family members.
9. Assists new admissions, room transfers and discharges of Guests.
10. Provides coverage for front desk and relieves receptionist for breaks.
11. Types and designs general correspondences, memos, charts, tables, graphs, etc. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
12. Reports all hazardous conditions, damaged equipment and supply issues to appropriate persons.
13. Assure that established infection control and standard precaution practices are maintained at all times. Follow established safety precautions when preforming tasks and using equipment and supplies.
14. Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.
15. Communicates and interacts effectively and tactfully with Guests, visitors, families, peers and supervisors.
16. Answers and respond to call lights promptly and courteously when working in Guest care areas.
17. Attend and participate in departmental meetings and in-services as directed.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a health care setting. This role requires regular walking to various locations around the facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role may also come into contact with Guests who may have contagious illnesses.

Physical Demands

while performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type and Expected Hours of Work

This position is part of a health care facility that is open 24 hours a day, 365 days a year. Evening and weekend work as well as holiday and work during inclement weather will be required.

Travel

No travel is expected for this position.

Required Education and Experience

• High school diploma or equivalent.
• One year experience in an administrative role.

Preferred Education and Experience

• Associates Degree
• Two years of related experience.

Additional Eligibility Qualifications

None for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.