Unit Clerk

Westchester Medical Center Health Network; City of Port Jervis (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Unit Clerk to support nursing and counseling staff. You will serve as a liaison between the unit, staff, departments, and the public to help ensure smooth patient care operations on the unit.

Responsibilities include answering phones, maintaining patient charts, updating forms, and coordinating referrals and discharges. The role requires basic computer skills and a HS diploma, with BLS certification and CPI preferred.

Qualifications

• Experience with computer systems and Word; behavioral health experience preferred.
• High school diploma or equivalent required; ability to handle multiple tasks.
• BLS certification required; CPI certification desirable.

Responsibilities

• Answer phones professionally and direct calls to the correct location.
• Prepare and maintain patient charts, including labeling and discharge charts.
• Maintain departmental paperwork and forms; update contact lists.
• Coordinate work orders, track completion, and follow up as needed.
• Order patient care supplies and maintain on-call physician postings.
• Schedule aftercare appointments and transportation as requested by staff.
• Fax referrals and discharge documents as requested; pick up mail daily.
• Perform other duties as assigned.

Skills

Word processing

Computer skills

Behavioral health experience

Education

High School diploma

Tools

BLS certification

Job description

The Unit Clerk performs a variety of duties under the direction of the Manager, Nursing Supervisor or charge RN to ensure smooth flowing operation of unit. The Unit Clerk serves as a liaison between the unit, staff, auxiliary departments and the public to provide optimum level of care to our patient population.

Responsibilities

• Answer phones professionally and appropriately direct calls to the correct location.
• Prepare and maintain patient chart including filing, labeling, and breaking down discharge charts.
• Maintain departmental paperwork, including admission packets and consents.
• Maintain phone and fax lists, including staff list, provider list, departmental list
• Maintain and keep all forms up to date in Forms Fast
• Complete PSYCKES and health exchange reports as needed
• Coordinate work orders with staff members, track completion and follow up recommendations.
• Order patient care and office supplies for the unit on a weekly basis, and as needed.
• Maintain up to date postings of on-call physicians and other hospital staff to prevent delays in patient care.
• Manage patient phone list, menus, and other forms as needed
• Schedule aftercare appointments and transportation as requested by nursing and counseling staff.
• Fax referrals and discharge documents as requested by nursing and counseling staff.
• Picks of mail daily from mail room
• Perform other duties as assigned.

Qualifications / Requirements

• Experience: Possess computer skills including Word; preferred experience with behavioral health
• Education: High School Graduate or equivalent
• Licenses / Certifications: BLS certified
• Other: CPI Certification

If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal equipment and devices, and learn the policies concerning infection control.