Unit Clerk: Resident Care & Scheduling Specialist

Finger Lakes Health; Waterloo (AL); On-site; USD 24,000 - 27,000; Full time

Job summary

Finger Lakes Health is seeking a receptionist/clerical associate for Huntington Living Center. You will handle clerical tasks, greet customers, manage messages, and coordinate transport for residents to appointments and hospital visits. You’ll maintain resident accounts and keep the work area clean and organized.

The role involves answering phones, scheduling activities, ordering supplies, and ensuring confidentiality while supporting Nurse Manager and the care team.

Qualifications

• Minimum: High school diploma or equivalent.
• Preferred: Medical terminology.
• Minimum: Related experience.
• Preferred: Clerical/secretarial experience; computer experience; exposure to health care environment.
• Minimum: Ability to handle confidential information with discretion and meet deadlines; manage multiple priorities; teamwork; strong written and oral communication; computer literacy.
• Preferred: Experience with Microsoft Office applications including Word, Excel and PowerPoint.

Responsibilities

• Responsible for clerical duties, communication, reception duties, and transport of residents.
• Manage resident personal accounts as assigned.
• Greets and assists customers; receives messages accurately and prioritizes delivery; maintains a neat work area.
• Answers telephone promptly; identifies self, title and department; uses intercom respectfully.
• Organizes scheduling of resident activities and transport to hospital and other appointments as needed.
• Orders and maintains supplies/equipment as directed by Nurse Manager.
• Maintains resident medical records/accounts; performs unit-specific clerical duties as directed.

Skills

Interpersonal skills

Communication

Computer literacy

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

Finger Lakes Health is seeking a receptionist/clerical associate for Huntington Living Center. You will handle clerical tasks, greet customers, manage messages, and coordinate transport for residents to appointments and hospital visits. You’ll maintain resident accounts and keep the work area clean and organized.

The role involves answering phones, scheduling activities, ordering supplies, and ensuring confidentiality while supporting Nurse Manager and the care team.