Unit Clerk: Patient Records & Front Desk (Day Shift)

Complete Care, Inc.; Silver Spring (MD); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

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Job summary

Complete Care, Inc. is hiring a Unit Clerk for a Full Time, Day Shift with one weekend shift per month. The role focuses on maintaining medical records, supporting appointment scheduling, and assisting residents and families with a welcoming, professional attitude.

You will greet visitors, answer phones, uphold patient confidentiality, and participate in admission/discharge coordination as needed. Prior healthcare/clerical experience is required and strong communication is essential.

Qualifications

• Minimum high school diploma or GED.
• Prior healthcare/clerical experience required.
• Ability to communicate effectively.
• Willingness to work independently or with a team.
• Computer knowledge preferred.

Responsibilities

• Maintain medical records in accordance with federal and state guidelines.
• Assist with appointment scheduling.
• Greet patients' family/visitors/staff with friendly attitude and helping hand.
• Answer phones and schedule appointments.
• Follow security measures to ensure patients’ information is safe and confidential.
• Assist with facilitating admission/discharge planning as needed.
• All other responsibilities as assigned.

Skills

Healthcare clerical exp

Communication skills

Independence/Teamwork

Education

High School Diploma/GED

Tools

Computer basics

Job description

Complete Care, Inc. is hiring a Unit Clerk for a Full Time, Day Shift with one weekend shift per month. The role focuses on maintaining medical records, supporting appointment scheduling, and assisting residents and families with a welcoming, professional attitude.

You will greet visitors, answer phones, uphold patient confidentiality, and participate in admission/discharge coordination as needed. Prior healthcare/clerical experience is required and strong communication is essential.