Unit Clerk, Nights

University of Maryland Medical System; Largo (MD); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Hourly shift differential

Job summary

University of Maryland Medical System seeks an entry-level Unit Clerk/Office support professional to assist nursing staff. Responsibilities include maintaining patient charts, scheduling diagnostics, greeting visitors, handling calls, and transcribing orders with accuracy.

The role requires 1–3 years in healthcare clerical work or equivalent, basic MS Office skills, and a proactive team player able to manage multiple tasks on a busy unit.

Qualifications

• Entry level (High School / GED) preferred; 1–3 years in unit clerk or office management in healthcare.
• Basic computer skills and customer service principles encouraged.

Responsibilities

• Provide clerical support on nursing unit: charts, scheduling, admissions/transfers/discharges, receptionist tasks, and information queries.
• Maintain supplies and equipment at appropriate levels to support unit operations.
• Coordinate patient movement with nursing staff and other departments; relay test/procedure schedules.

Skills

Clerical support

Customer service

Office coordination

Education

High School / GED

Additional computer skills training

Tools

Microsoft Word

Microsoft Excel

Job description

Job Requirements

19:30pm - 08:00am w/weekend requirements

• Provides clerical support to assigned nursing unit such as assembling and maintaining patients' charts, scheduling diagnostic procedures, completing admission and transfer/discharge forms, greeting and directing visitors, answering telephone, relaying calls and messages, and providing approved, routine information.
• Recognizes need for cost containment by maintaining supplies, forms and equipment at appropriate levels.
• Recognizes changing unit needs and prioritizes work activities accordingly.
• Recognizes unit/patient problems which may impede the unit's effectiveness and reports them to the appropriate person or department.
• Plans and organizes clerical work, completes duties within appropriate time frame and provides an accurate, concise report to relief.
• Assists in coordinating patient care activities by paging other health team members as requested, keeping staff informed of scheduled test and procedures and running errands as needed.
• Coordinates patient movement by keeping charge nurse and nursing staff informed of admissions, transfers and discharges.
• Coordinates, as appropriate, patient movement with other departments.
• Maintains patient charts to include preparation for new admission, filing diagnostic reports and other necessary forms in chart, copying chart for transfers, tearing down discharge charts, and graphing vital signs and other pertinent data as required.
• Demonstrates timely and accurate operation of computer for order entry, data retrieval, charge entry, and problem solving.
• Asks questions if orders are not routine or clear.
• Transcribes and processes physicians' orders in a timely, accurate, and efficient manner to computer, MAR, and Kardex (as appropriate).
• Signs off transcription per policy.
• Assists in the smooth and efficient operation of the unit by keeping the work environment orderly and business like; maintaining filing system; organizing and maintaining critical information such as call board, physician phone numbers, agency referral information; tracking and ordering office supplies, equipment and forms; sending broken equipment for repair with work order; and maintaining required unit statistics such as admission/discharge log, monthly census reports and other data.

Work Experience Education/Knowledge

• Attained Level: Entry level (High School / GED)Preferred: Additional training in computer skills and customer service principles.
• Completed Course Work/Program:Applicable Experience Experience (years): Required: 1 - 3 years Experience (describe required & preferred): Unit Clerk or Office Manager or similar position in a healthcare setting or equivalent.

Technical/Clinical Skills

• Microsoft Office Suite Skill LevelWord: Basic Excel: Basic

Benefits Compensation

• Pay Range: $17.00 - $27.12
• Other Compensation (if applicable): Hourly Shift Differential