Unit Clerk

Westchester Medical Center Health Network; Kingston (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Westchester Medical Center Health Network is seeking a Unit Coordinator to provide coordination, clerical, and administrative support on patient care units. The role focuses on effective communication between the health care team and patients and families.

The position includes handling communications, documentation, scheduling, and forms management, ensuring accurate charting and admissions-related tasks while acting as a preceptor for orienting staff.

Qualifications

• Experience or training in health care/medical terminology desirable.
• Well developed interpersonal and communication skills.

Responsibilities

• Process and relay information between the health care team and patient/family to support quality outcomes.
• Manage telephone communication and information gathering.
• Transcribe MD orders and pertinent patient information.
• Greet and direct customers in a friendly and courteous manner.
• Schedule patients for all needed services.
• Maintain general hospital and unit forms; keep patient logs updated (e.g., DNR, Fall risk).
• Refer to unit-specific competencies as needed.
• Maintain all components of the chart (forms, labs, etc.).
• Assist as a preceptor for orienting and new unit coordinators; ensure admissions/ transfers/ discharges are documented; perform other duties as assigned.

Skills

Communication

Coordination

Clerical tasks

Customer service

Education

High School Diploma or equivalent

Job description

Job Summary

Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

Job Summary

Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

Responsibilities

• Communication - Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes.
• Secretarial - Maintains the flow of telephone communication through appropriate information gathering and relay.
• Documentation - Appropriately transcribes MD orders and pertinent patient information.
• Reception Services - Greets and directs all customers in a friendly and courteous manner.
• Scheduling Patients - Appropriately schedules patients for all needed services.
• Forms Management - Maintains knowledge of general Hospital and unit specific forms, ensuring adequate supplies are available at all times. Maintains daily logs and/or renewals for patient updates. i.e. DNR, Fall risk, etc.
• Unit Specific Competencies - See attached.
• Maintains all components of chart, i.e., thins, fills, inserts, labs, etc.
• Acts as preceptor for all orienting and new unit coordinator.
• Ensures that the documentation for admission, transfer and discharge processes are completed.
• Performs any other duties as assigned.

Qualifications/Requirements

EXPERIENCE

Additional training or education in the health care/medical terminology field desirable. Well developed interpersonal and communication skills.

EDUCATION

High School Diploma or equivalent education/experience.