Unit Clerk/Greeter

Memorial Physician Practices; Utah; On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Unit Clerk/Greeter to join their team. This role involves welcoming patients, coordinating procedures, and providing exceptional customer service in a fast-paced environment. The ideal candidate will possess strong critical thinking and interpersonal skills, ensuring a smooth experience for patients and staff alike. With a commitment to community health and well-being, this position offers an opportunity to make a meaningful impact while enjoying comprehensive benefits and a supportive work environment. If you thrive on helping others and are looking for a rewarding career, this is the perfect opportunity for you.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Qualifications

• High school diploma or equivalent required.
• Requires critical thinking skills and strong computer skills.

Responsibilities

• Greet patients and direct them to the waiting room.
• Schedule and coordinate patient procedures with the Imaging Department.
• Maintain cleanliness and safety in the department.

Skills

Critical Thinking

Interpersonal Skills

Computer Skills

Project Coordination

Education

High School Diploma

Tools

Computer System

Fax Machines

Job description

Castleview Hospital – Unit Clerk/Greeter

Who We Are:

People are our passion and purpose:

Come work where you are appreciated for who you are not just what you can do. Castleview Hospital serves its community with inpatient and outpatient services at its 39-bed facility. We also provide other outside services and clinics:

• Physician Services Price, Utah
• Emery Medical Center Castle Dale, Utah
• Urgent Care, Price, Utah

Castleview Hospital maintains a Gold Seal of Approval from The Joint Commission, is an Accredited Chest Pain Center, a Stroke designated facility, and has been named a Top 100 and Top 20 rural and community hospital several times.

Where We Are:

Located in the high desert of Eastern Utah, the city of Price combines diverse cultural possibilities with beautiful scenery, an enviable climate and plenty of opportunities to enjoy the great outdoors. We are a center education, art, festivals, and history and offer something for everyone to enjoy.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• And much more…

Position Summary:

The front desk clerk is responsible for greeting patients and directing them to the waiting room for Cardiopulmonary, Radiology and Laboratory. They also schedule and coordinate patient procedures with the Imaging Department, check procedure diagnosis to meet medical necessity, answer phones and other general customer service responsibilities, including:

• Answers phones for polite and professional manner and places on hold unless he/she can help in a timely manner. Can differentiate, explain, and understand the difference between radiology/laboratory/and cardiology orders
• Checks and maintains patient food and fridge
• Stocks linen carts and blankets
• Maintains general cleanliness and safe work environment throughout the department and waiting room
• Performs office/clerical functions of the department. Knowledge of computer system including burning CD's, fax machines, power share, etc.
• Actively participates in achieving department satisfaction scores to exceed national norms
• Understands the Release of Information Ability to look up results
• Tracks patient wait time and alerts department if wait time is more than 10-15 minutes. Explains the reason for wait times to patients.
• Makes discharge and consent packets
• provides instructions to patient for Mylicon preps
• Will alert Cardiopulmonary when patients arrive for their appointments

Minimum Qualifications:

• Education: High school diploma or equivalent required
• Skills: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires strong computer and internet research skills. Also calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
• Certifications: Basic Life Support (BLS) within 60 days or hire upon expiration of BLS there will be a 60-day window to renew.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran