Unit Clerk - Float - PRN

Broadlawns Medical Center; United States; On-site; USD 19,000 - 25,000; Full time

Job summary

Broadlawns Medical Center is seeking a Unit Clerk to support the nursing unit across multiple clinics. You will perform clerical and receptionist duties, schedule tests, input orders, and assist with patient flow under supervision. The role includes data entry, intercom calls, and maintaining a neat work area.

Shifts run 8a-4:30p, with PRN opportunities between 0 and 40 hours per week. Equal opportunity employer committed to diversity and patient care excellence.

Qualifications

• HS diploma or GED or equivalent.
• Familiarity with computers and basic software.
• Demonstrates effective communication and teamwork.
• Experience using office equipment (phone, fax, copier, computer).

Responsibilities

• Assists in planning, organizing, implementing, and evaluating unit activities.
• Performs clerical and receptionist duties and maintains the unit environment.
• Schedules appointments and tests; inputs orders into the computer system.
• Acts as a receptionist and handles calls with service excellence.
• Participates in continuous performance improvement activities.

Skills

Communication

Teamwork

Computer literacy

Office equipment

Education

HS diploma or GED

Job description

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!

Unit Clerk

Unit Clerk Under the supervision of the Clinic Nurse Manager or Clinic Administrator, assists in planning, organizing, implementing, and evaluating the activities on the nursing unit by performing clerical and receptionist duties and maintaining the physical environment of the area.

Hours

Unit clerk to float between approximately 9 different clinics. PRN hours can be 0-40 hours per week.

CHARACTERISTIC DUTIES

• Adheres to the philosophy and objectives, and policies and procedures of the Medical Center, including safety rules and regulations.
• Follows the BMC Code of Conduct.
• Communicates clearly, concisely, and accurately to all team members.
• Under the supervision of the Clinic Manager, Providers or designee performs documentation, communication, and scheduling of patients’ activities and tests.
• Processes orders in the computer system to the appropriate ancillary services (i.e. Dietary, Respiratory Care, Radiology, Laboratory, and Social Services).
• Performs clerical duties in a timely manner related to the admissions, transfers, and discharges of all patients of all ages and inputs into the computer system with pertinent information regarding patients.
• Serves as a receptionist for the unit.
• Answers the telephone and intercom systems with appropriate service excellence skills.
• Interacts with patients and families of all ages in a courteous manner.
• Maintains work area in a neat and orderly fashion.
• Orders supplies and equipment.
• Receives and places items in their proper storage areas on an ongoing basis.
• Inputs data into the ordering system.
• Performs messenger duties as needed.
• Participates in continuous performance improvement activities as assigned.
• Assists in orientation of new staff to clerical duties of the unit.
• Assists with computer system training for all new staff.
• Schedules appointments for follow-up visits, tests at other facilities, diagnostic tests and obtains prior authorization.
• Performs other duties within the unit coordinator’s responsibility as requested/assigned.

MINIMUM QUALIFICATIONS

• Uses office equipment efficiently (i.e. telephone, fax, copy machine, computer, printer).
• Works consistently as a team member.
• Demonstrates effective communication strategies in dealing with patients and hospital personnel.
• Successful completion of Nursing Services orientation and in-service requirements.
• Familiarity with computers.
• HS diploma or GED.

Work Shift

8a-4:30p (United States of America)

Broadlawns Medical Center is an Equal Opportunity Employer

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model. Broadlawns takes a leadership position in teaching the next generation of healthcare professionals through its residency and fellowship programs.