Unit Clerk, Emergency Department - Part-Time

Mercyhealth; Freeport (IL); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life & Disability Insurance

FSA/HSA Options

Job summary

Mercyhealth Freeport Hospital in Freeport, IL is seeking a detail-oriented Unit Clerk to support a fast-paced Emergency Department. The role processes physician orders, maintains patient records, answers phones and call lights, and assists patients and staff.

Schedule includes two 12-hour shifts per week with variable days. Requirements include completion of a unit clerk course or equivalent on the job training, and CPR/BLS certification within 90 days.

Qualifications

• Completion of Unit clerk course or equivalent on the job training.

Responsibilities

• Processes orders in an accurate and timely manner.
• Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.
• Directs visitors to the room of the patient.
• Maintains medical records of current patients.
• Processes patient charges and orders supplies as needed.
• Floats to various units based on identified need.
• Participates in department or unit performance improvement activities.

Skills

Problem solving

Interpersonal skills

Motivation

Professionalism

Safety & Security

Attendance & Punctuality

Dependability

Initiative

Computer skills

Education

Unit clerk course

Job description

Unit Clerk, Emergency Department - Part-Time - Mercyhealth Logo### Unit Clerk, Emergency Department - Part-TimeApply: Mercyhealth Freeport Hospital - Freeport, IL: Part time: Posted Today: 2026-03949**OVERVIEW:**Detail-oriented Unit Clerk with experience supporting fast-paced Emergency Department operations by processing physician orders accurately, maintaining patient medical records, managing communications, and assisting patients, visitors, and clinical staff. Provides essential administrative support through answering phones and call lights, coordinating supplies and patient charges, and adapting to staffing needs across multiple units. Committed to quality patient care, continuous improvement initiatives, and maintaining current CPR/BLS certification while ensuring efficient departmental workflow. **Schedule:** 2, 12-hour shifts per week**Shift:** Variable days **ESSENTIAL DUTIES AND RESPONSIBILITIES*** Processes orders in an accurate and timely manner.* Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.* Directs visitors to the room of the patient.* Maintains medical records of current patients.* Processes patient charges and orders supplies as needed.* Floats to various units based on identified need.* Participates in department or unit performance improvement activities.**EDUCATION AND/OR EXPERIENCE**Completion of Unit clerk course or equivalent on the job training. **CERTIFICATION/LICENSURE**Approved CPR or BLS certification within 90 days. **OTHER SKILLS AND ABILITIES** **Problem Solving** - Identifies and resolves problems in a timely manner; Works well in group problem solving situations; Remains calm when dealing with emotional topics. **Technical Skills** - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. **Interpersonal Skills** - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to ideas from others and tries new things. **Motivation** - Self-directed in daily work routine, remaining productive during work hours. **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. **Safety and Security** - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. **Attendance and Punctuality** - Is consistently at work and on time, ready to work. **Dependability** - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. **Initiative** - Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed. **Computer Skills** To perform this job successfully, computer knowledge is beneficial.**LEVEL OF SUPERVISION**NA **SUPERVISES**This job has no supervisory responsibilities.**PAY RANGE:**$0.00 - $0.00Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:* Medical, Dental, Vision* Life & Disability Insurance* FSA/HSA Options* Generous, accruing paid time off* Paid Parental and caregiver leave* Career advancement and educational opportunities* Tuition and certification reimbursement* Certification Reimbursement* Well-being Programs* Employee Discounts* On-Demand Pay* Financial Education* Annual recognition/awards events* Partner appreciation days* Family entertainment/attractions discount* Community service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.