Certified Nursing Assistant Unit Clerk - Medical Surgical - Night Shift

Mercyhealth; Lake Geneva (WI); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

FSA/HSA Options

Paid time off

Parental leave

Tuition and certification reimbursemen

Well-being Programs

Employee discounts

On-Demand Pay

Job summary

Mercyhealth Hospital and Medical Center in Lake Geneva, WI is seeking a Certified Nursing Assistant Unit Clerk for the Medical-Surgical floor on the night shift. The role supports nursing care, processes orders, maintains records, and assists visitors.

The CNAs must complete a CNA program; Wisconsin certification and CPR/BLS within 90 days. The position includes 24 hours per week, nights, and opportunity for professional development.

Qualifications

• Completion of a CNA program required; advanced CNA preferred.
• Unit Clerk training or on-the-job training provided.
• Wisconsin Nursing Assistant Certification required.
• Approved CPR/BLS within 90 days of hire.

Responsibilities

• Process orders and patient charges accurately and timely.
• Answer phones and call lights; relay messages to patients/staff.
• Maintain medical records and unit equipment; ensure safety.
• Provide patient care per CNA duties; document care.
• Assist with visitor direction and unit housekeeping.

Skills

Patient care

Communication

Problem solving

Teamwork

Attention to detail

Education

CNA program completed

Unit Clerk course or on-the-job training

Wisconsin Nursing Assistant Certification

CPR/BLS within 90 days

Tools

Rauland

Vocera

Versus

Job description

Certified Nursing Assistant Unit Clerk - Medical Surgical - Night Shift - Mercyhealth Logo### Certified Nursing Assistant Unit Clerk - Medical Surgical - Night ShiftApply: Mercyhealth Hospital and Medical Center - Lake Geneva, WI: Part time: Posted Today: 2026-03990**Overview**Prepares records, processes orders and provides patient care in the hospital setting, supporting the nursing philosophy. **Schedule:** 24 hours per week**Shift:** Nights**Unit details**: Mercy Walworth Medical Surgical floor includes SCU/ICU/Step Down and has 25 beds **ESSENTIAL DUTIES AND RESPONSIBILITIES*** Processes orders and patient charges in an accurate and timely manner.* Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.* Directs visitors to patients' rooms.* Maintains medical records of current patients.* Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.* Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations* Documents care provided according to standards.* Maintains a clean work and patient environment.* Floats to various units based on identified needs.* Participates in department and unit performance improvement activities.* Verifies accuracy of charges entered* Facilitates a welcoming environment assisting with visitor wayfinding.* Assemble patient folders and charts for unit* Rauland responder/Vocera/versus set up for new staff **EDUCATION AND/OR EXPERIENCE**Completion of a CNA program. Advanced CNA program preferred. Completion of a Unit Clerk course or equivalent on the job training (which can be provided). **CERTIFICATION/LICENSURE**Nursing Assistant Certification in WisconsinApproved CPR or BLS certification required within 90 days.**OTHER SKILLS AND ABILITIES** **Problem Solving** - Identifies and resolves problems in a timely manner; Gathers information and reports as appropriate; Works well in group problem solving situations; Remains calm when dealing with emotional topics. **Technical Skills** - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others; Consistently performs essential duties and responsibilities. **Interpersonal Skills** - Focuses on resolving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. **Motivation** - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Self-directed in daily work routine, remaining productive during work hours. **Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments. **Safety and Security** - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly; Utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts. **Adaptability** - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. **Attendance/Punctuality** - Is consistently at work and on time, ready to accept assignment. **Dependability** - Follows instructions, responds to leadership direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan **LEVEL OF SUPERVISION**Responsibilities include interviewing, and training CNAs; planning, assigning, and directing work.**PAY RANGE:**$18.65 - $27.04Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.Mercyhealth offers competitive pay and a comprehensive benefits package including:* Medical, Dental, Vision* Life & Disability Insurance* FSA/HSA Options* Generous, accruing paid time off* Paid Parental and caregiver leave* Career advancement and educational opportunities* Tuition and certification reimbursement* Certification Reimbursement* Well-being Programs* Employee Discounts* On-Demand Pay* Financial Education* Annual recognition/awards events* Partner appreciation days* Family entertainment/attractions discount* Community service/improvement opportunitiesClick here for more details regarding Mercyhealth Careers Benefit Information.At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.Mercyhealth has been nationally recognized for our commitment to our people and culture, including:* #1 in the nation on AARP's Best Employers for Workers Over 50* One of Working Mother magazine's 100 Best Companies for Working Mothers* A Top 50 Company and Top 10 Nonprofit for Executive Women