Unit Clerk D5

St. Joseph's Health; City of Syracuse (NY); On-site; USD 25,000 - 32,000; Part time

Job summary

St. Joseph's Health in Syracuse, NY is seeking a part-time Unit Clerk to perform clerical duties and support quality patient care. Responsibilities include typing, filing, telephone communications, and assisting in unit operations to facilitate smooth patient service.

The role requires a high school diploma (or equivalent) with 1–2 years of experience; familiarity with office equipment, MS Office, and strong communication are important. Light to medium work with professional attire is expected.

Qualifications

• High school graduate or equivalent; business school or formal secretarial training a plus.
• 1–2 years’ minimum experience required.
• Familiar with phone, fax, copier, and computer systems.
• Strong written and verbal communication.
• Ability to greet visitors and manage mail.

Responsibilities

• Operate phone system, fax, copier and computer systems.
• Maintain organized files and records.
• Draft memos and correspondence from general instructions.
• Answer telephone and route messages.
• Greet visitors and manage waiting area with clear service expectations.
• Sort and distribute departmental mail.
• Arrive on time, present professional appearance.
• Follow hospital policies and procedures; adapt to changes.
• Demonstrate teamwork and timely task completion.
• Maintain confidentiality and professional demeanor.

Skills

Phone system

Fax machine

Copier

Computer systems

Communication skills

Interpersonal skills

Customer service

Education

High school graduate or equivalent

Tools

Microsoft Office

Job description

Employment Type:Part timeShift:Description:

MISSION:

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

POSITION SUMMARY:

Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent, business school or formal secretarial training a plus. One to two years’ minimum experience required. Preferred

Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

PC and appropriate software knowledge, knowledge of office equipment and supplies. A solid understanding of department related terminology. Good communication skills both oral and written as well as good interpersonal skills required. Customer service oriented. Service specific skills.

WORK ENVIRONMENT AND HAZARDS:

Exposure Class I or II, service specific. Routine or potential exposure to blood, body fluids, excretions or secretions (I). Limited exposure to situations, which could cause serious illness or injury (II).

PHYSICAL DEMANDS:

Light to Medium work (depending on the unit assignment).

WORK CONTACT GROUP:

All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

SUPERVISED BY:

Management and/or Administrative Assistant.

MINIMUM REQUIREMENTS/DUTIES:

• Has a working knowledge of phone system fax machine, copier and computer systems.
• Maintains files in a timely and organized fashion.
• Drafts memos and other correspondence after receiving general Instructions.
• Answers the telephone and routes to the person. When personnel are unavailable for telephone calls, records and delivers messages.
• Greets visitors and ensures that each person waits in comfort with definite expectations of when and how they will be served.
• Sorts and distributes departmental mail to members of the service.
• Arrives at the job, appointments and meetings on time, dressed in hospital approved attire.
• Presents self in a professional manner (neat, clean, appropriately dressed).
• Works to the best of his/her ability. Flexible, adaptable to change,
• Follows rules, policies and directives and seeks clarification if necessary.
• Exhibits a commitment to teamwork, follow instructions and completes tasks in a timely and efficient manner.
• Interacts with others in a positive and friendly manner.
• Projects positive image of self and hospital. Adheres to the organizational rules outlined in the employee handbook.
• Adheres to hospital confidentiality statement.
• Complies with expectations and duties established by each clinical unit/division in support of clinical staff and patients.

Pay Range: $18.25 - $22.50

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.