Unit Clerk - Emergency Services - Full Time

Guthrie; City of Corning (NY); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical benefits

PTO day 1

403(b) with match

Employee assistance

Shift differentials

Friendly team

Résumé du poste

Guthrie is seeking a Unit Clerk to support nurses, physicians and care teams by ensuring smooth information flow on nursing units. You will greet and assist patients, enter orders and charges, and help maintain efficient unit operations.

The role emphasizes strong communication, accuracy, and teamwork in a fast-paced hospital setting. This position is part of a collective bargaining unit, with a pay range of $17.57–$25.32 per hour based on experience and shift.

Qualifications

• Excellent telephone and interpersonal communication skills required.
• Experience with IDX, EPIC EHR, and Lab computer systems preferred.
• Windows-based computer skills and keyboarding required.
• Knowledge of medical terminology preferred.
• Excellent time management and customer service required.
• Able to organize and handle multiple tasks effectively.

Responsabilités

• Greet visitors and answer phones with courtesy and proper etiquette.
• Enter labs and patient care testing into the computer accurately.
• File patient reports into the correct chart promptly.
• Enter daily patient charges within established time frames.
• Coordinate unit maintenance and supply orders.
• Assist nurses with unit clerical duties and patient communications.
• Transcribe physician orders accurately and manage chart records.
• Maintain patient confidentiality per HIPAA guidelines.
• May float to other units as needed.

Connaissances

Telephone skills

Interpersonal skills

IDX/EPIC/EHR

Lab systems

Windows skills

Keyboarding

Medical terminology

Time management

Customer service

Multitasking

Description du poste

Be the organizational heartbeat of patient care. As a Unit Clerk at Guthrie, you'll play a vital role in supporting nurses, physicians, and healthcare teams by ensuring critical information flows smoothly, helping deliver exceptional care to every patient.

Recognized as a Top Healthcare Employer

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes
• America's Best Employers for Healthcare Professionals 2025 - Forbes
• America's Best Employers for Women 2025 – Forbes

Schedule & Coverage

Full Time, Night/Day Shift Rotation

Benefits That Matter

• Medical, Dental, Vision starting first of month after hire
• PTO starts Day 1
• Voluntary 403(b) Retirement Plan with Employer Match – Plan for your future with Fidelity investment options
• Employee Assistance Program – Confidential support for personal and professional well‑being
• Shift Differentials & Premiums – Earn more for evenings, nights, weekends, and float coverage
• Friendly, Inclusive Work Family – Be part of a team that feels like home

Position Summary

Is responsible for performing secretarial, receptionist and clerical duties on the nursing units, under the direction and supervision of the nurse in charge and/or the Assistant Director of Nursing.

Experience

• Excellent telephone and interpersonal communication skills required.
• Experience working with IDX System, EPIC EHR, and Lab Computer Systems preferred.
• Computer skills using Windows based programs and keyboarding skills required.
• Knowledge of medical terminology preferred.
• Excellent time management skills. Excellent Customer Service Relations required.
• Able to organize and handle multiple tasks effectively and consecutively.

Essential Functions

• Immediately greets all who approach the unit desk, receives visitors, customers, co‑ workers in person or on the phone with courtesy using appropriate customer service etiquette.
• Uses computer efficiently: Enters labs, and other patient care testing into the computer accurately.
• Knowledgeable in tests that require patient to be NPO.
• Patient reports are immediately filed into correct patient chart.
• Ensure that daily patient charges are entered accurately and within established time‑ frame.
• Coordinates all necessary unit maintenance repairs.
• Prepares orders and maintains unit supplies.
• Orders dietary supplies, late trays and guest trays as directed by charge nurse.
• Flags daily lab work, patient tests and point of care testing.
• Maintains confidentiality following all HIPPA guidelines.
• Uses the Strive For Five customer service guidelines:
  • Wear name badge
  • Introduces self
  • Escorts patients and visitors
  • Pick‑ up things on the floor
  • Asks “Is there anything else I can do for you?”
• Completes required chart documents.
• Assists nurses with clerical duties on the unit.
• Answers patient lights/intercom, communicates all patient messages.
• Assembles and completes information on patients chart, stamps all chart documents with addressograph. Inserts additional forms as needed on a daily basis.
• Is knowledgeable in chart order, and prepares discharged charts for medical records.
• Performs floor unit clerk duties on uncovered unit.
• Makes rounds to Lab and Pharmacy and distributes supplies to each unit if needed.
• Runs for STAT medications in Pharmacy.
• May be required to float.
• Fosters teamwork approach by helping with duties for which you are qualified.
• Participates and actively supports P.I. activities.
• Completes Mandatory Nursing Education annually.
• Attends department meetings monthly (read minutes of department meeting if unable to attend).
• Displays positive attitude/working relationships toward all internal and external customers.
• Willing to accept additional responsibilities and duties related to the operation of the department as permitted.
• Schedules benefit time appropriately.
• Transcribes physician orders accurately and is knowledgeable in med, lab tests and physician routine.
• Provides timely notification for absence or tardiness (4 hours for 3‑ 11 and 11‑ 7, 1 hour for 7‑ 3).
• Arrives on time at start of scheduled shift and returns promptly after breaks and lunch.
• Consistently strives to be an effective and productive member of the department and of the organization.
• Maintain a neat and orderly work environment; including but not limited to Nurse’s Station, Utility Rooms and linen closet.
• Functions with autonomy but knows when to ask appropriate questions.
• Secures medical records from previous admission.
• Incorporates prior DNR documentation in new record.
• Must be knowledgeable in the use of computers and fax machines.
• Remove discharged and transferred patients from IDX appropriately and timely.
• Prepares chart for transfer to another facility and prepare discharge charts.
• Incorporate all loose filing, information from bedside chart and returns record to Medical Records within required time frame.
• Ensures that physicians/nurses are aware of all labs before filing.

This position is part of the collective bargaining unit.

The pay range for this position is $17.57-$25.32/hr. based on experience.