Unit Clerk

University of Maryland Medical System; Largo (MD); On-site; USD 23,000 - 37,000; Full time

Job summary

University of Maryland Medical System is seeking a Unit Clerk/Office Manager with 1–3 years in a healthcare setting. You will support patient care operations, maintain charts, enter orders, and coordinate admissions, transfers and discharges. Proficiency in Microsoft Office and strong customer service skills are expected.

The position emphasizes accurate documentation, teamwork, and proactive communication with nursing staff and physicians to ensure efficient unit operations.

Qualifications

• Entry level position; High School Diploma or GED required.
• 1–3 years of experience in a unit clerk or healthcare office setting preferred.
• Experience with Microsoft Office Suite; basic computer skills.
• Customer service principles preferred.
• Experience documenting and handling patient records and charts.

Responsibilities

• Maintain patient charts: admissions, transfers, discharges, and chart filing.
• Transcribe and process physicians' orders with accuracy and timeliness.
• Coordinate patient movement with nursing staff and other departments.
• Assist in coordinating patient care activities and tests; keep staff informed.
• Operate computer for order entry, data retrieval, and reporting.

Skills

Teamwork

Customer service

Education

High School Diploma

GED

Tools

Microsoft Office

Job description

Job Requirements

3p -11:30Pm, Mon-Fri with alternating weekend / holidays

Principal Duties

• Recognizes need for cost containment by maintaining supplies, forms and equipment at appropriate levels.
• Recognizes changing unit needs and prioritizes work activities accordingly.
• Recognizes unit/patient problems which may impede the unit's effectiveness and reports them to the appropriate person or department.
• Demonstrates understanding of team work by performing other duties willingly when requested.
• Plans and organizes clerical work, completes duties within appropriate time frame and provides an accurate, concise report to relief.
• Assists in coordinating patient care activities by paging other health team members as requested, keeping staff informed of scheduled test and procedures and running errands as needed.
• Coordinates patient movement by keeping charge nurse and nursing staff informed of admissions, transfers and discharges. Coordinates, as appropriate, patient movement with other departments.
• Maintains patient charts to include preparation for new admission, filing diagnostic reports and other necessary forms in chart, copying chart for transfers, tearing down discharge charts, and graphing vital signs and other pertinent data as required.
• Demonstrates timely and accurate operation of computer for order entry, data retrieval, charge entry, and problem solving. Asks questions if orders are not routine or clear.
• Transcribes and processes physicians' orders in a timely, accurate, and efficient manner to computer, MAR, and Kardex (as appropriate). Signs off transcription per policy.
• Assists in the smooth and efficient operation of the unit by keeping the work environment orderly and business like; maintaining filing system; organizing and maintaining critical information such as call board, physician phone numbers, agency referral information; tracking and ordering office supplies, equipment and forms; sending broken equipment for repair with work order; and maintaining required unit statistics such as admission/discharge log, monthly census reports and other data.

POSITION REQUIREMENTS:

Education/Knowledge

Attained Level: Entry level (High School Diploma and or GED

Preferred: Additional training in computer skills and customer service principles.

Applicable Experience

Experience (years): Required: 1 - 3 years Preferred: [drop down menu]

Experience (describe required & preferred): Unit Clerk or Office Manager or similar position in a healthcare setting or equivalent.

Technical/Clinical Skills

Microsoft Office Suite Skill Level

• Word: Basic
• Excel: Basic

Benefits

Pay Range: $17.00 - $27.12