Unit Clerk D5

Trinity Health Mid-Atlantic; United States; On-site; USD 25,000 - 32,000; Part time

Job summary

Trinity Health Mid-Atlantic seeks a Part-time Unit Clerk to perform essential clerical tasks in a hospital unit, including typing, filing, and telephone communications while supporting quality patient care. Candidates should have a high school diploma, 1–2 years of experience, and strong communication skills.

Proficiency with PC systems and office equipment is required, along with professional conduct and confidentiality.

Qualifications

• High school diploma or equivalent; secretarial training a plus.
• 1–2 years’ minimum experience required.
• Orientation and continuing education for relevant areas.

Responsibilities

• Operates phone, fax, copier and computer systems.
• Keeps files organized and up to date.
• Drafts memos and correspondence per instructions.
• Answers calls and routes to appropriate person; records and delivers messages.
• Greets visitors and manages workflow to ensure timely service.
• Sorts and distributes departmental mail.
• Arrives punctually in appropriate attire and presents a professional image.
• Demonstrates teamwork and adheres to policies and procedures.
• Maintains confidentiality and supports clinical staff and patients.

Skills

Phone systems

Office software

Communication skills

Interpersonal skills

Customer service

Education

High school diploma

Secretarial training

Tools

PC software

Job description

Employment Type: Part time Shift: Description:

MISSION:

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

POSITION SUMMARY:

Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent, business school or formal secretarial training a plus. One to two years’ minimum experience required. Preferred Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

PC and appropriate software knowledge, knowledge of office equipment and supplies. A solid understanding of department related terminology. Good communication skills both oral and written as well as good interpersonal skills required. Customer service oriented. Service specific skills.

WORK ENVIRONMENT AND HAZARDS:

Exposure Class I or II, service specific. Routine or potential exposure to blood, body fluids, excretions or secretions (I). Limited exposure to situations, which could cause serious illness or injury (II).

PHYSICAL DEMANDS:

Light to Medium work (depending on the unit assignment).

WORK CONTACT GROUP:

All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

SUPERVISED BY:

Management and/or Administrative Assistant.

MINIMUM REQUIREMENTS/DUTIES:

• Has a working knowledge of phone system fax machine, copier and computer systems.
• Maintains files in a timely and organized fashion.
• Drafts memos and other correspondence after receiving general Instructions.
• Answers the telephone and routes to the person. When personnel are unavailable for telephone calls, records and delivers messages.
• Greets visitors and ensures that each person waits in comfort with definite expectations of when and how they will be served.
• Sorts and distributes departmental mail to members of the service.
• Arrives at the job, appointments and meetings on time, dressed in hospital approved attire.
• Presents self in a professional manner (neat, clean, appropriately dressed).
• Works to the best of his/her ability. Flexible, adaptable to change,
• Follows rules, policies and directives and seeks clarification if necessary.
• Exhibits a commitment to teamwork, follow instructions and completes tasks in a timely and efficient manner.
• Interacts with others in a positive and friendly manner.
• Projects positive image of self and hospital. Adheres to the organizational rules outlined in the employee handbook.
• Adheres to hospital confidentiality statement.
• Complies with expectations and duties established by each clinical unit/division in support of clinical staff and patients.

Pay Range: $18.25 - $22.50 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121, 000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.