Unit Clerk - Patient Care Unit 1-5 (Full Time)

Trinity Health; United States; On-site; USD 25,000 - 32,000; Full time

Job summary

Trinity Health Mid-Atlantic in the United States is seeking a Unit Clerk to perform clerical duties, manage communications, and support quality patient care in a fast-paced hospital environment.

The ideal candidate has a high school diploma, 1–2 years of office or secretarial experience, strong communication skills, and proficiency with PC software. Weekend rotation may be required; full-time, day-shift schedule.

Qualifications

• High school diploma or equivalent; secretarial training is a plus.
• 1–2 years’ experience in an office or secretarial role.
• Strong written and verbal communication skills; customer service oriented.

Responsibilities

• Operate phone system, fax, copier, and computer systems.
• Maintain organized files and draft memos.
• Answer calls and route to the appropriate person.
• Greet visitors and manage mail distribution.
• Be punctual, professional, and contribute to teamwork.

Skills

Communication skills

Interpersonal skills

Customer service

Service-specific skills

Education

High school diploma

Secretarial training

Tools

Office software

Job description

Employment Type: Full time Shift: Day Shift Description: Weekend rotation required

Mission

We, St Joseph's Health and Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Position Summary

Performs all Unit Clerk duties including, but not limited to: typing and PC applications, filing, business machine functions, telephone and written communications, and assists in the facilitation of quality patient care.

Education, Training, Experience, Certification and Licensure

High school graduate or equivalent, business school or formal secretarial training a plus. One to two years’ minimum experience required. Preferred Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

Special Equipment, Skills or Other Requirements

PC and appropriate software knowledge, knowledge of office equipment and supplies. A solid understanding of department related terminology. Good communication skills both oral and written as well as good interpersonal skills required. Customer service oriented. Service specific skills.

Work Environment and Hazards

Exposure Class I or II, service specific. Routine or potential exposure to blood, body fluids, excretions or secretions (I). Limited exposure to situations, which could cause serious illness or injury (II).

Physical Demands

Light to Medium work (depending on the unit assignment).

Work Contact Group

All services, employees, medical staff, patients, visitors, vendors, various regulatory and professional agencies.

Supervised By

Management and/or Administrative Assistant.

Minimum Requirements / Duties

• Has a working knowledge of phone system fax machine, copier and computer systems.
• Maintains files in a timely and organized fashion.
• Drafts memos and other correspondence after receiving general Instructions.
• Answers the telephone and routes to the person.
• When personnel are unavailable for telephone calls, records and delivers messages.
• Greets visitors and ensures that each person waits in comfort with definite expectations of when and how they will be served.
• Sorts and distributes departmental mail to members of the service.
• Arrives at the job, appointments and meetings on time, dressed in hospital approved attire.
• Presents self in a professional manner (neat, clean, appropriately dressed).
• Works to the best of his/her ability. Flexible, adaptable to change,
• Follows rules, policies and directives and seeks clarification if necessary.
• Exhibits a commitment to teamwork, follow instructions and completes tasks in a timely and efficient manner.
• Interacts with others in a positive and friendly manner.
• Projects positive image of self and hospital.
• Adheres to the organizational rules outlined in the employee handbook.
• Adheres to hospital confidentiality statement.
• Complies with expectations and duties established by each clinical unit/division in support of clinical staff and patients.

Pay Range

$18.25 - $22.50 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.