Unit Clerk & Appointment Scheduler

Avardis-Health; Norfolk (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, vision insurance

401(k)

Paid time off and holidays

Earned wage access

Online learning LMS 24/7

Phone and auto discounts

Employee Assistance Fund

Community impact programs

Job summary

Avardis-Health is seeking a qualified Unit Clerk to join our Norfolk team. The role focuses on accurate medical and administrative recordkeeping, census maintenance, and efficient communication to support nursing staff and residents.

Responsibilities include transcribing orders, recording vital signs, coordinating appointments, and notifying families of changes. The position emphasizes compassionate, detail-oriented service and adherence to care policies in a long-term care setting.

Qualifications

• High School Diploma or GED is required.
• Strong organizational, communication, and interpersonal skills.
• Compassionate, dedicated, and committed to high-quality service.
• Long Term Care Facility Scheduling experience.
• Two years' experience in a similar position.

Responsibilities

• Record medical and administrative information per charting and documentation policies.
• Maintain the Daily Census Report and submit to Nurse Supervisor/Charge Nurse.
• Keep an up-to-date roster of residents for the unit.
• Answer telephone and page calls; deliver messages to residents.
• Maintain a current listing of emergency phone numbers for the unit.
• Forward tardy and absentee reports to the Business Office.
• Record resident identification data on medical records and ID cards.
• Transcribe physicians' orders to care plans and medication records.
• Record vital signs as directed.
• Forward new diet orders or changes to Dining Services.
• Keep nursing staff informed of residents' appointments.
• Arrange resident diagnostic and therapeutic service appointments.
• Notify responsible party when a resident's condition changes.
• Notify responsible party in accidents or incidents.
• Fill out accident and incident reports as directed.
• Admit, transfer, and discharge residents; assist with transportation.
• Assist in completing admission, transfer, discharge records.
• Notify Nurse Supervisor if discharge occurs without physician order.
• Forward completed charts to Medical Records/Health Information.
• Direct visitors to resident rooms and offices.
• Embrace company values and daily job function.
• May be trained for Customer Care Liaison duties.
• All other duties as assigned.

Skills

Organizational skills

Communication skills

Interpersonal skills

Compassionate

Long term care scheduling experience

Two years experience

Education

High School Diploma or GED

Job description

Avardis-Health is seeking a qualified Unit Clerk to join our Norfolk team. The role focuses on accurate medical and administrative recordkeeping, census maintenance, and efficient communication to support nursing staff and residents.

Responsibilities include transcribing orders, recording vital signs, coordinating appointments, and notifying families of changes. The position emphasizes compassionate, detail-oriented service and adherence to care policies in a long-term care setting.