Unit Clerk

2600 White Plains Hospital Medical Center; United States; On-site; USD 32,000 - 34,000; Full time

Job summary

White Plains Hospital Medical Center in White Plains, NY seeks a Unit Clerk to act as receptionist, manage patient charts and clerical tasks with strict confidentiality and accuracy. The role involves entering patient information, supporting nursing staff, answering phones and maintaining supply inventories while upholding performance standards and hospital policies on dress, conduct and attendance.

This full-time position requires excellent customer service, ability to work under pressure and

Qualifications

• High School Required or GED Required
• Previous work experience with some knowledge of clerical and hospital procedure preferred.
• Preferred Previous experience with computer and/or office machines preferred
• Planning & Organizational Skills
• Communication Skills
• Team Work
• Adaptability
• Maintains Composure under Stress
• May be exposed to chemicals necessary to perform required tasks.
• Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and accessed through the hospital’s Intranet site (Employee Tools/SDS Access).
• A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
• Ability to remain in stationary position 90% of the time
• Ability to concentrate on fine detail with interruption, attend to tasks for more than 60 minutes at a time, attend to multiple tasks at the same time while maintaining accuracy.
• Ability to follow written and oral instructions.
• Constantly utilizes/operates computer to access information
• Ability to communicate to physicians and other hospital employees regarding requests for information

Responsibilities

• Understands and adheres to the WPH Performance Standards, Policies and Behaviors
• Maintains medical records of patients on unit.
• Enters requests such as patient assignments into the computer, optilink or manual system in a timely and accurate fashion
• Answers and places phone calls
• Answers patient call lights and communicates information to nursing staff.
• Demonstrates effective time management
• Maintains established inventories of supplies.
• Maintains an orderly environment at the nurse’s station utilize
• Assures smooth clerical operation on the unit.
• Adheres to WPH policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physicals
• Utilizes the computer for order entry and for ordering supplies.
• Verifies stock supplies and prepares requisitions to maintain established inventories.
• Transports supplies and specimens and performs other errands as requested.
• Performs all other related duties as assigned.

Skills

Planning & Organizational Skills

Communication Skills

Team Work

Adaptability

Maintains Composure under Stress

Follow Instructions

Concentration under load

Education

High School or GED

Job description

City/State: White Plains, New York Department: WPH Nursing 4E_1 Bargaining Unit: WPH - 1199 SEIU Work Shift: Evening Work Days: 45 Scheduled Hours: 3 PM-11 PM Hours Per Pay Period: 45 Pay Rate/Range: $23.35 - $23.35 For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

The Unit Clerk acts as a receptionist, communicating using good customer service skills with all persons. The Unit Clerk performs clerical duties and is also responsible for preparation and maintenance of the patient's chart including order transcription. Maintaining confidentiality and accuracy of patient records is an extremely important aspect of this position.

Essential Functions

1. Understands and adheres to the WPH Performance Standards, Policies and Behaviors
2. Maintains medical records of patients on unit.
3. Enters requests such as patient assignments into the computer, optilink or manual system in a timely and accurate fashion
4. Answers and places phone calls
5. Answers patient call lights and communicates information to nursing staff.
6. Demonstrates effective time management
7. Maintains established inventories of supplies.
8. Maintains an orderly environment at the nurse’s station utilize
9. Assures smooth clerical operation on the unit.
10. Adheres to WPH policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physicals
11. Utilizes the computer for order entry and for ordering supplies.
12. Verifies stock supplies and prepares requisitions to maintain established inventories.
13. Transports supplies and specimens and performs other errands as requested.
14. Performs all other related duties as assigned.

Qualifications

• High School Required or GED Required
• Previous work experience with some knowledge of clerical and hospital procedure preferred.
• Preferred Previous experience with computer and/or office machines preferred
• Planning & Organizational Skills
• Communication Skills
• Team Work
• Adaptability
• Maintains Composure under Stress
• May be exposed to chemicals necessary to perform required tasks.
• Any hazardous chemicals the employee may be exposed to are listed in the hospital’s SDS (Safety Data Sheet) data base and accessed through the hospital’s Intranet site (Employee Tools/SDS Access).
• A copy of the SDS data base can also be found at the hospital switchboard, saved on a disc.
• Ability to remain in stationary position 90% of the time
• Ability to concentrate on fine detail with interruption, attend to tasks for more than 60 minutes at a time, attend to multiple tasks at the same time while maintaining accuracy.
• Ability to follow written and oral instructions.
• Constantly utilizes/operates computer to access information
• Ability to communicate to physicians and other hospital employees regarding requests for information

White Plains Hospital Medical Center is an equal employment opportunity employer. White Plains Hospital Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, Hawthorne, Larchmont, New Rochelle, Rye Brook, Scarsdale, Somers, Yonkers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale. The Hospital is fully accredited by the Joint Commission, and in 2025 received another 5-star rating from the Centers for Medicare & Medicaid Services (CMS) — the highest distinction offered by the federal agency – for the fourth consecutive year. In addition, the Hospital received its third Magnet® designation from the American Nurses Credentialing Center (ANCC), a distinction held by only two percent of hospitals in the country. White Plains Hospital has consistently received the Outstanding Patient Experience Award from Healthgrades®, and in 2025 was awarded an “A” Safety Grade from the Leapfrog Group for the 14th consecutive time.