Unit Clerk

Spectrum Health; Saint Joseph (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Corewell Health seeks a hospital receptionist/secretarial staff member to support the Progressive Care Unit in St. Joseph, MI. The role involves greeting patients, managing charts, scheduling tests, and assisting with basic patient care under RN supervision.

Responsibilities include maintaining confidentiality, processing orders, and supporting unit operations while upholding hospital standards and a welcoming environment.

Qualifications

• High School Diploma or equivalent and 2 years of relevant experience.
• Preferred competency-based orientation program completed.

Responsibilities

• Greet and direct visitors to create a welcoming environment.
• Perform computer entry and schedule tests/procedures.
• Maintain patient charts and ensure chart order and accessibility.
• Handle patient charges and audit data as assigned.
• Maintain inventory and unit cleanliness; assist with patient care under RN supervision.

Skills

Patient care

Confidential records handling

Computer entry

Scheduling/administrative tasks

Education

High School Diploma or equivalent

Tools

CRT-BLS (AHA) within 60 days

CRT-BLS ARC within 60 days

Job description

Job Summary

Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards.

Essential Functions

Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame. Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized. Collects, monitors, and audits QI data and reports as assigned. Maintains inventory of materials/forms and supplies and stocks according to unit standard. Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard. May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed. Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data.

Qualifications

High School Diploma or equivalent 2 years of relevant experience related experience

Preferred Successful completion of competency based orientation program.

• CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS Regional Hospitals; WITHIN 90 DAYS Grand Rapids Cancer, Grand Rapids Cardiovascular Health, Grand Rapids OR Units, and Grand Rapids Inpatient Women's Health 60 Days required
• CRT-Basic Life Support (BLS) - ARC American Red Cross WITHIN 60 DAYS Regional Hospitals; WITHIN 90 DAYS Grand Rapids Cancer, Grand Rapids Cardiovascular Health, Grand Rapids OR Units, and Grand Rapids Inpatient Women's Health 60 Days required

How Corewell Health cares for you

Comprehensive benefits package to meet your financial, health, and work/life balance goals.

On-demand pay program powered by Payactiv

Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

Optional identity theft protection, home and auto insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status

Employment Details

Primary Location SITE - Lakeland Hospital St Joseph - 1234 Napier Ave - St Joseph Department Name Progressive Care Unit Cardiac A 4 St Joseph - Niles and St Joseph Hosp Employment Type Full time Shift Night (United States of America) Weekly Scheduled Hours 36 Hours of Work 7:00 PM - 7:30 AM Days Worked variable Weekend Frequency Every other weekend

Company Culture and Commitment

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

About Corewell Health

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.