Unit Associate - ANC Adams Tower A - Part time Day/Evening

Yale NewHaven Health; New Haven (CT); On-site; USD 32,000 - 42,000; Full time

Job summary

Yale NewHaven Health is seeking a friendly receptionist/unit clerk to support the department with clerical tasks and patient scheduling. You will greet patients, manage messages, and coordinate with clinical staff to schedule appointments while preserving a courteous hospital environment.

The role emphasizes accuracy, professionalism, and adherence to patient rights, with responsibilities spanning mail, filing, and inventory coordination as required.

Qualifications

• Minimum high school diploma or GED required.
• One to two years of administrative clerical experience preferred, especially in a patient care setting.
• Basic computer skills and familiarity with office equipment are expected.

Responsibilities

• Acts as receptionist, greeting patients and visitors in a courteous manner.
• Performs unit clerical tasks: mailing, messages, record-keeping, typing and filing.
• Schedules patient appointments in coordination with clinical staff.
• Maintains clean and safe clerical environments and supports patient rights.
• Assists with supplies, ordering, errands, and emergency procedures as needed.

Skills

Receptionist

Clerical work

Patient interaction

Education

High School Diploma or GED

Tools

Computer usage

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Under general supervision, providing a variety clerical duties in support of the department.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Acts as receptionist, greeting and interacting with patients, visitors and others.
  • 1.1Greets all patients and visitors in a courteous and professional manner.
• 2.Performs various unit clerical tasks including mailing, messages, record-keeping, typing, and filing.
  • 2.1Distributes mail, utilizes paging system, takes and delivers messages for unit personnel
• 3.Handles patient appointment system.
  • 3.1Schedules patient appointments in coordination with the clinical staff.
• 4.Interacts with all others in a manner consistent with excellent hospital public relations.
  • 4.1Demonstrates professional and courteous manner during interactions with patients, hospital staff, physicians and their office staff, and with all other contacts.
• 5.Cleanliness and safety.
  • 5.1Maintains safe, clean, and organized environment in all clerical areas.
• 6.Patients' Rights.
  • 6.1Respects patients' rights at all times identified within the institution.
• 7.Supplies/ordering, errands.
  • 7.1Assists in maintaining supplies at appropriate inventory levels.
• 8.Emergency situations.
  • 8.1Performs efficiently in emergency situations as directed.
• 9.Information/in-service participation.
  • 9.1Appropriately seeks information or assistance from administrator, or other resource people.

Qualifications

EDUCATION

Minimum High School Diploma or equivalent GED is required.

EXPERIENCE

One (1) to Two (2) years administrative clerical experience preferably in a patient care environment- or- current active YNHHS internal experience covering Business Associate/ Unit Associate responsibilities. Prior computer usage strongly preferred.

SPECIAL SKILLS

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YNHHS Requisition ID

194733