Unit Assistant Trauma ICU

Ascension; Round Rock (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Comprehensive health coverage

403(b) retirement plan

Paid time off (PTO)

Tuition reimbursement

Employee Assistance Program

Parental leave

Job summary

Ascension in Round Rock, TX, is seeking an Administrative Support professional for the Trauma ICU. The role focuses on coordinating patient care operations, maintaining charts, and ensuring smooth daily workflow within a fast-paced clinical environment.

The position requires a high school diploma or equivalent or 1 year of relevant experience; healthcare experience is preferred. This on-site role offers full-time day shifts and opportunities for professional development within Ascension.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
• Note: required professional licensure/certification can be used in lieu of education or experience, if applicable.
• 1+ years of experience in a healthcare setting or as a Health Unit Coordinator preferred.

Responsibilities

• Coordinate with patients, families, and healthcare team to manage appointments and transitions.
• Assemble and manage clinical records to ensure timely, complete documentation.
• Manage schedules, room bookings, and essential communication for efficient clinical activities.
• Serve as primary contact for the clinical area by screening calls, greeting visitors, and handling daily correspondence.
• Maintain timekeeping changes and staff schedules in the system for operational accuracy.

Skills

Administrative coordination

Patient-focused communication

Team collaboration

Education

High School diploma equivalency

1 year of applicable cumulative job-specific experience

Job description

Your future role at a glance

• Location: Round Rock, TX
• Facility: Seton Medical Center Williamson
• Department: Administrative Support Trauma ICU
• Schedule: Day Shift l Full-time

How you’ll make an impact in this role

• Support patient care operations: Coordinate with patients, families, and the healthcare team to manage appointments, navigate order entry processes, and facilitate smooth patient transitions.
• Maintain accurate patient charts: Assemble and manage clinical records to ensure documentation is timely, complete, and readily accessible for the care team.
• Optimize daily workflow: Manage schedules, coordinate room bookings, and handle essential communication to ensure clinical activities run efficiently.
• Provide administrative support: Serve as the primary point of contact for the clinical area by screening calls, greeting visitors, and handling daily correspondence.
• Ensure scheduling precision: Maintain timekeeping changes and staff schedules in the system to support operational accuracy.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• 1+ years of experience in a healthcare setting or as a Health Unit Coordinator.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.