Union Server

Hyatt Vacation Ownership; United States; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Free On-Site Parking

Uniform laundering stipend for work"

Complimentary meal per shift

Monthly associate recognition programs

Monthly cell phone stipend

Job summary

Hyatt Vacation Ownership is seeking a part-time, seasonal Server to join our on-site dining team. You will set up stations, take and serve orders, and use suggestive selling while adhering to service timing standards. You will pre-bus, clear tables, and process payments accurately through the POS system.

Responsibilities include ensuring guest satisfaction, recovering service when issues arise, and maintaining clean dining areas and equipment. Weekend and holiday availability is required.

Qualifications

• Minimum 1 year of experience as a food server in a casual full-service restaurant.
• Must be able to speak, read, write and understand English.
• Ability to work weekends, holidays and flexible shifts as needed.
• Knowledge of laws regarding serving alcohol to minors and intoxicated patrons.

Responsibilities

• Set up stations and tables for service and assist leadership with side duties.
• Take and serve food and beverage orders; use suggestive selling and maintain service timing.
• Pre-bus tables and clear dishes at end of guests' service.
• Accurately enter orders in POS and process payments.
• Ensure guest satisfaction and address issues; recover service as needed.
• Maintain cleanliness of dining areas and equipment.

Skills

Customer service

Suggestive selling

Point of Sale (POS)

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

Shift: 1st; must be available to work weekends and holidays

Position type: Part Time, Seasonal

Responsibilities:

• Ensures station and table set-ups are complete, replenished, and ready for service at the start of the shift and performs side duties as assigned by the Food & Beverage leadership team. (Buffing glassware, silverware, roll-ups, etc.)
• The Server will accurately take food & beverage orders and serve all food and beverage requests while utilizing a suggestive-selling technique and adhering to service timing standards.
• The server will pre-bus all tables throughout the guests dining service and ensure that tables are cleared upon the completion of the guests’ service.
• The server is responsible for entering guest orders into the point-of-sale accurately, presenting guests with completed guest checks, and for securing/processing proper payment methods.
• Server is responsible for routinely ensuring that the guests experience is satisfactory and for initiating recoveries when presented with guest-issues.
• Maintain proper condition and cleanliness of dining areas and guest-service equipment.

Requirements:

• Minimum of 1 year experience as a food server within a casual full-service restaurant environment required
• Must be able to speak, read, write and understand the primary language (English) used in the workplace.
• Ability to work weekends, holidays and a flex shift if needed
• Knowledge of federal, state, and local laws, ordinances and regulations and policy regarding serving alcohol to minors and intoxicated patrons.

Site Specific Perk:

• Free On-Site Parking
• Uniform laundering, stipend for work shoes
• Complimentary meal and soft drink per shift
• Department celebrations
• Monthly associate recognition and reward programs
• Monthly cell phone stipend

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Hyatt Vacation Ownership provides access to boutique residential-style retreats and flexible vacation ownership programs, enhancing travel experiences and creating lasting memories for its members.

Hospitality Accommodation and Food Services