Union Housekeeper

Hyatt Vacation Ownership; Carmel-by-the-Sea (CA); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Free Parking

Uniform Laundering

Work Shoes Stipend

Meal per Shift

Soft Drink per Shift

Department Celebrations

Appreciation Week

Recognition Programs

Cell Phone Stipend

Job summary

Hyatt Vacation Ownership in Carmel-by-the-Sea, CA is seeking a full-time Housekeeper to maintain guest rooms and public areas. You will replenish amenities, make beds, clean bathrooms, and ensure rooms are ready for guests with attention to safety and privacy.

Strong guest service skills and a professional demeanor are essential. Weekend and holiday availability is required, with on-site work and a focus on cleanliness and hospitality excellence.

Qualifications

• Previous hotel housekeeping experience preferred.
• Ability to lift up to 25 pounds.
• Willingness to work weekends, holidays, and evenings.

Responsibilities

• Respond promptly to requests from guests.
• Enter guest rooms ensuring vacancy before entry.
• Replace amenities, linens and supplies as needed.
• Make beds and clean bathrooms.
• Dust, vacuum, and maintain room cleanliness.
• Follow safety policies and report hazards.
• Maintain professional appearance and confidentiality.
• Support team to achieve goals.
• Stand or walk for extended periods.
• Flexible schedule including weekends and holidays.

Skills

Guest Service

Teamwork

Communication

Professionalism

Flexible Schedule

Job description

Hourly Rate: $22.97

Hourly Wage: $22.97

Shift: 1st/2nd; must be available to work weekends and holidays

Position type: Full Time

CORE WORK ACTIVITIES

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets in guest rooms and hallway.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

Site Specific Perk

• Free On-Site Parking
• Uniform laundering, stipend for work shoes
• Complimentary meal and soft drink per shift
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Monthly cell phone stipend

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.