Union Helper

LearningCampus; Woodside (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Per Collective Bargaining Agreement

Job summary

Pavion is seeking a Union Helper to join our fire business unit in New York City. The role involves servicing, testing, and inspecting fire alarm systems, ensuring equipment functionality, and diagnosing issues to guide repairs.

You will provide technical support to customers and coordinate with management to complete work orders efficiently. The position requires a High School Diploma or GED, FDNY S78/S98, NYC SST Card, and a strong customer-service mindset.

Qualifications

• High School Diploma or GED required.
• FDNY S78 Certificate of Fitness required.
• FDNY S98 Certificate of Fitness required.
• NYC SST Card required.

Responsibilities

• Service, program, test, and inspect fire alarm systems
• Ensure equipment is functional and operational
• Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair
• Replace system components as assigned; panels, audible/visual alarms, etc.
• Provide technical support to Customers including remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers
• Interact professionally with customers
• Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently
• Inform dispatcher and or manager the status of service to take appropriate action
• Perform fire alarm inspections
• Maintains assigned vehicle, tools, and equipment

Skills

Technical support

Customer interaction

Troubleshooting

Fire alarm

Education

High School Diploma or GED

Job description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting‑edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future‑ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Union Helper to join our fire business unit.

Primary Responsibilities:

• Service, program, test, and inspect fire alarm systems
• Ensure equipment is functional and operational
• Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair
• Replace system components as assigned; panels, audible/visual alarms, etc.
• Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers
• Interact professionally with customers
• Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently
• Inform dispatcher and or manager the status of service to take appropriate action
• Perform fire alarm inspections
• Maintains assigned vehicle, tools, and equipment

Basic Qualifications

• High School Diploma or GED
• 0+ years of direct fire alarm industry work experience
• FDNY S78 Certificate of Fitness
• FDNY S98 Certificate of Fitness
• NYC SST Card

The hourly pay for this role is: $17 per hour. Benefits: Per Collective Bargaining Agreement.

Disclaimer:This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at [e-mail] . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.