Union Helper

ION247; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Per Collective Bargaining Agreement

Job summary

Pavion is seeking a talented Union Helper to join our fire business unit in New York. The role focuses on service, programming, testing, and inspecting fire alarm systems, ensuring equipment is functional, and providing remote diagnosis and on-site support.

You will interact professionally with customers and coordinate with the manager to complete service orders. Basic qualifications include a high school diploma or GED, 0+ years in the fire alarm industry, FDNY S78 and S98 Certificates of

Qualifications

• High School Diploma or GED.
• 0+ years of direct fire alarm industry work experience.
• FDNY S78 Certificate of Fitness.
• FDNY S98 Certificate of Fitness.
• NYC SST Card.

Responsibilities

• Service, program, test, and inspect fire alarm systems.
• Ensure equipment is functional and operational.
• Diagnose causes of problems or failures in systems for identifying equipment and systems repair.
• Replace system components as assigned; panels, audible/visual alarms, etc.
• Provide technical support to Customers including remote phone diagnosis and troubleshooting of signal issues.
• Interact professionally with customers.
• Coordinate with Manager and dispatcher for completing service and work orders efficiently.
• Inform dispatcher and/or manager of the status of service to take appropriate action.
• Perform fire alarm inspections.
• Maintain assigned vehicle, tools, and equipment.

Skills

Experience in fire alarm industry

Education

High School Diploma or GED

FDNY S78 Certificate of Fitness

FDNY S98 Certificate of Fitness

NYC SST Card

Job description

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting‑edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future‑ready solutions tailored to meet and exceed our clients needs. Learn more at www.pavion.com

Pavion and our family of companies are seeking a talented and motivated Union Helper to join our fire business unit.

Primary Responsibilities:

- Service, program, test, and inspect fire alarm systems

- Ensure equipment is functional and operational

- Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair

- Replace system components as assigned; panels, audible/visual alarms, etc.

- Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers

- Interact professionally with customers

- Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently

- Inform dispatcher and or manager the status of service to take appropriate action

- Perform fire alarm inspections

- Maintains assigned vehicle, tools, and equipment

Basic Qualifications

- High School Diploma or GED

- 0+ years of direct fire alarm industry work experience

- FDNY S78 Certificate of Fitness

- FDNY S98 Certificate of Fitness

- NYC SST Card

The hourly pay for this role is: $17 per hour. Benefits: Per Collective Bargaining Agreement.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at [e-mail] . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.