Uninsured Recovery Specialist

present of AI; United States; À distance; USD 60 000 - 90 000; Plein temps

Résumé du poste

Strala is seeking a detail‑driven recovery specialist to own files from initial review through resolution. You will manage uninsured and contractual claims, including accidents and unreturned rentals, using solid judgment and a fair, calm approach.

The role emphasizes organized file tracking, balancing calculations, and timely follow‑ups on payment plans. Experience with claims or recovery and strong negotiation skills are valued in this AI‑driven setting.

Qualifications

• Experience in claims or recovery work.
• Strong negotiation and settlement skills.
• Ability to review documents and balance calculations.

Responsabilités

• Own recovery files from first review to resolution.
• Handle uninsured and contractual claims (accidents, unreturned rentals).
• Read documents and work out balances for ongoing files.
• Follow up on payment plans and provide calm, fair communication in tense conversations.

Connaissances

Claims experience

Recovery experience

Subrogation

Collections

Outils

Claims systems

Spreadsheets

Description du poste

The role involves owning recovery files from first review to resolution, covering uninsured and contractual claims such as accidents and unreturned rental vehicles. A strong candidate brings claims, recovery, subrogation or collections experience, can read documents and work out balances, and handles tense conversations with calm and fairness. Good organization and steady follow up matter, since many files and payment plans run at once.

How it fits the AI era

Much of the document review, file tracking and payment follow up can be sped up or partly automated, so the person spends less time on routine admin. What stays human is the judgment call on hardship, the negotiation itself, and deciding when a file needs review or referral. The role suits someone who uses tools well but keeps a fair, practical tone in hard conversations.

How it builds AI experience

Working at an AI native claims company means learning how automated intake and file handling shape recovery work day to day. Experience with claims systems and spreadsheets is a starting point, and comfort with digital tools and clean record keeping builds the rest. The deeper skill gained is knowing when to trust an automated signal and when a file needs a person to step in.

Worth showing

• Claims or recovery experience
• Negotiation and settlement
• Document and balance review
• Payment plan follow up
• Calm difficult conversations

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Strala

Per the company, Strala combines AI-native technology with claims professionals to handle insurance claims intake, subrogation and recovery.